Assignment

Chapter 9: Technology Can Make the Difference: Management System Technology Solutions.

• 1. Identify and explain reasons why you think that companies using a management systems approach might be in a position to perform better than competing companies.
• 2.Evaluate at least two of the software systems identified in this unit that are used by companies that practice a management systems approach to ESH. Discuss some of the pros and cons of each. Which would you recommend for your course project organization and why?
• 3.What would you look for in a company software system to support your ESH endeavors and why?
• 4.Present a minimum of three of Deming's 14 points, and describe how they apply to a systems approach to management contrasting Deming's points with the top-down approach to management.