assignment

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Conflict and Communication

Case Study: Conflict Styles and Collaboration

For this writing assignment, you will be using the “Negotiation Scenarios” and you will be writing a 2-4 page paper that you will present as a case study.  Assume that you have been asked to negotiate and mediate a solution to this conflict.

In your case study, please make sure to address the following areas:

  1. Describe and Explore the concept of resistance from the position of all involved parties.
  2. Why might a party be resistant to change?  What techniques might be employed to reduce the resistance to change?
  3. Explore, in detail, an approach to collaborative negotiation.  Address what issues would need to be addressed before the negotiation, during, and after.
  4. How effective do you think that mediation would be and why?  What traits do you have as a mediator that would assist the process?  Impede the process?
  5. Assist the individuals in designing a system for prevention.


Grading Criteria AssignmentsMaximum Points
Meets or exceeds established assignment criteria40
Demonstrates an understanding of lesson concepts20
Clearly presents well-reasoned ideas and concepts30
Mechanics, punctuation, sentence structure, spelling, APA formatting.10
Total100
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