Question 1 Part of planning an effective performance management system includes the following criteria:

 

Answer

fit with strategy, validity, reliability, acceptability, and specific feedback.

fit with strategy, validity, goal setting, action planning and follow-up.

data gathering, feedback, performance, ranking, and specific feedback.

data gathering, feedback, goal setting, action planning and follow-up.

Question 2 Which one of the following represents an ethical principle of a successful company?

 

Answer

Employees never assume responsibility for the actions of the company

No sense of vision that employees value and use in their work

No mutual benefits in customer, client, and vendor relationships

Profit-maximization is not the sole mission of the company

Question 3 Which one of the following laws forbids the states from taking life, liberty, or property without due process of law and prevents the states from denying equal protection of the laws?

 

Answer

Executive Order 11246

Civil Rights Act of 1991

Rehabilitation Act of 1973

Fourteenth Amendment

 

Question 4 Which of the following is a strategy of OSHA to increase ergonomic job design?

 

Answer

Enforcing laws to allow employees who are disabled to work from home

Providing guidelines to reduce memorization of information to reduce errors

Directing companies to provide employee assistance programs to its employees

Enforcing violations to employers to protect employees from work-related hazards

 

Question 5 The computer software system designed to help managers solve problems is the:

 

Answer

expert system.

decision support system.

transaction processing.

online e-HRM

 

Question 6 What is a learning management system?

 

Answer

Trainers and HR professionals responsible for training programs in an organization

Evaluating the organization, employees, and tasks to determine training necessary

Computer automated administration, development, and delivery of training programs

Determining the appropriateness of training by evaluating organizational characteristics

 

Question 7 What is a benefit of using HRM technology?

 

Answer

It helps create conditions that contribute to teamwork and job satisfaction

It helps monitor economic conditions, customer satisfaction, and performance

It reduces the number of routine tasks so HR can focus more on organizational goals

It creates a need for extensive training and development for management

 

Question 8

Distinguish between international, multinational, and global organizations. Also, briefly outline the HR issues associated with each type of organization.

 

 

9. Why do unions generally place a high priority on negotiating checkoff provisions and provisions relating to union membership or contribution in their contracts with management? Also, list and discuss the various checkoff provisions and provisions relating to union membership or contribution.

 

10. Describe and discuss the different ways that job experiences can be used for employee development. (Assume development is most likely to occur when there is a mismatch between the employee's skills and past experience and the skills required for the job.)

 

 

 

 

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