Appear

What steps would you need to take in order to appear successfully prepared for a phone interview? (Explain in detail).

Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

Anderson, L., & Bolt, S. (2011). Professionalism: Skills for workplace success (2nd ed., Pg. 238-245).  Upper Saddle River, NJ: Prentice Hall