A+ Answers of the following Questions

1. Question : The process when an individual perceives more than is actually apparent is _____.
interpretation
closure
disruptive conditioning
selective perception
answers a and d

2. Question : Essential to the practitioner relationship and problem identification is _____.
determining who the “real” client is
support by all lower-echelon employees
friendly interaction
being perceived as an expert
all of the above

3. Question : Change programs will be successful if they go through the five stages of resistance to change.
True
False

1. Question : The state of quasi-stationary equilibrium is maintained by restraining forces and driving forces that work in opposite directions.
True
False

2. Question : The performance gap between the actual and desired state of an organization is characterized by ineffective performance of one or more units of an organization.
True
False

3. Question : The major force(s) in the change process include _____.
the impact on culture and the degree of change
the time frame, advocates of change, and an evaluation of change
holding people resisting the change responsible and demoting them
all of the above
answers a and b

1. Question : Resisting forces that work to block change are _____.
new products from competition
dissatisfaction with the present situation
disrupted routines and no potential benefits
all of the above
answers a and b

2. Question : When gathering information within a large organization, _____.
a decision will be made as to how much data is needed and from whom
a questionnaire is always used first followed by personal interviews
personal observations by the OD practitioner are rarely used
it is important for the OD practitioner to know each employee
answers a and d

3. Question : According to a Fortune magazine survey of senior executives, 89 percent believed _____ is one of the CEO’s top characteristics.
organization skills
organization development skills
advocating change
identifying with the culture and norms of the organization
the need to communicate frequently with employees

1. Question : There are several red flags or cautions in making a diagnosis. Which one is associated with the diagnoses becoming a ritual of continual analysis?
the over-diagnosis
the crisis diagnosis
the threatening and overwhelming diagnosis
the practitioner’s favorite diagnosis
none of the above

2. Question : When gathering information within a large organization, _____.
a decision will be made as to how much data is needed and from whom
a questionnaire is always used first followed by personal interviews
personal observations by the OD practitioner are rarely used
it is important for the OD practitioner to know each employee
answers a and d

3. Question : The state of quasi-stationary equilibrium is maintained by restraining forces and driving forces that work in opposite directions.
True
False

1. Question : An underlying assumption in the development of the individual organization member is that _____.
the individual interventions are implemented with all organization members
it is usually successful and therefore more cost effective than any other method
if the individual becomes more effective, the total organization will also be improved
it is usually not successful but the method is still used as it is part of an overall change program
answers a and b

2. Question : Stream analysis uses timing, interrelationships, and interventions to plan the implementation of interventions.
Student Answer:
 True
False

3. Question : The blind area of the Johari Window represents behaviors and feelings not known to oneself or to others.
True
False