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Answer the following questions in a paper using APA format:

  1. What are the payoffs in taking a multidisciplinary approach to an ERP implementation? What departments are affected and what is the typical time frame? What part does training play in implementing an ERP system? If possible, find an example of a company that has recently implemented an ERP system and give an opinion about what you think the company could have done better.
  2. Identify three major benefits that an institution of higher education would likely gain from the use of an effective ERP system. What issues would be involved in implementation?
  3. Select one company from Fortune Magazine's current annual list of the top 500 companies (you should be able to find the list by doing a simple online search for "Fortune 500") and identify the organization’s objectives, measures, targets and key initiatives. Develop a balanced scorecard for that company.
  4. Case Study (discuss case and answer questions at end of case): IBM Adopts SugarCRM pg. 247 of text.
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