3 page double space

• 1.belief- what costumer thinks is true
• 2.monitor and evaluate 
• 3.The manager 
• 4. empowerment 95% of emplpyees empower others 5%manage 
• 5. feedback
• 6.kick the kat 
• 7. mistakes
• 8.over promise
• 9.peer review
• 10.annoying costumer
• Pick 5 of the 10 keys to write about.
• Visit or evaluate businesses over the next 6 days and write about how the company, customer or employee utilized, displayed or demonstrated the 5 keys you selected. 
• For example, one of the keys is "Overpromise"....Maybe you visited Starbucks and witnessed them over-promising to a customer. Based on this, you would explain and describe the interaction and what should have been done. 

This assignment should be 2 to 4 pages, double spaced, Times New Roman, 12 point font.