in 200 words answer both topics

Topic 1: How important is planning for change in managing change and perceptions in health care organizations? Provide an example or two to expand on your response.

Topic 2: Go to the following website:

Source: Hospital and health systems: Agency for Healthcare Research and Quality. Retrieved from http://www.ahrq.gov/professionals/systems/index.html 

Under Hospital and Health Systems, look at the tools and resources for hospitals, long-term care facilities, and primary care facilities. Which of these areas are of the greatest interest to you, and why? What is the relationship between benchmarking and research, and how do you think such research will contribute to future QI implementation in health care organizations?