1 page outline 6 pages in total

1 page outline in APA format

minimum 4 scholarly sources

outline must be through and include an annotated bibliography

5 pages document in APA format for the outline.

Total 6 pages = 1 pages outline + 5 pages explanation

The nature of performance management

effective performance management

performance focused organizational cultures

identifying and measuring employee performance

types of performance information

relevance of performance criteria

performance standards

performance metrics in service business

performance appraisal

uses of performance appraisal

decision about the performance appraisal process

legal concerns and performance appraisal

who conduct appraisal

supervisory rating of subordinates

employee rating of managers

team/peer rating

self-rating

outsider rating

multi source 360-degree feedback

tools for appraising performance

category scaling methods

graphic rating scales

comparative methods

narrative methods

management by objectives

combinations of methods

training managers and employees in performance appraisal

rater errors

appraisal feedback

appraisal interview

feedback as a system

reactions of managers

reactions of appraised employees

effective performance management