1-Hour Writer
Activities include completing the Skillsoft courses, the Job Aid review, independent student reading, and research.
Complete the following Skillsoft courses:
- Essential Selling Skills: Qualifying Sales Prospects
Developing Strong Customer Relationships
Creating and Sustaining a Customer-focused Organization
Customer-Driven Process Improvement: Basic Framework
Customer-Driven Process Improvement: Identifying Customer Needs
Customer-Driven Process Improvement: From Customer Needs to Process Requirements
Customer-Driven Process Improvement: Mapping and Measuring Processes
Customer-Driven Process Improvement: Analyzing Process Problems
Customer-Driven Process Improvement: Identifying Improvement Ideas and Solutions
Customer-Driven Process Improvement: Implementing and Maintaining Improvements
Review the Skillsoft Job Aid, "Preparing to Qualify a Prospect."
Assignment
Choose one of the products or services your company offers, or think of an idea you had to sell a product. Then, follow the steps in the Skillsoft Job Aid: Preparing to Qualify a Prospect.
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