08 Discussion - Planning

The Closed-Loop Business Performance management cycle consists of 4 phases: 1) strategize, 2) plan, 3) monitor and analyze, and 4) act and adjust.



In the planning phase, there is an operational plan. The operational plan is a set of tactics and initiatives. An operational plan is designed to ensure that the organizational goals and objectives are accomplished. An example is if an organization has the goal to improve employee retention. That organization may then provide a more detailed career path, training, team-building activities, and competitive salaries to achieve that goal.

For this discussion, describe your own example of an organizational goal and provide an operational plan to ensure the goal is met.