4 homeworks totaling 1200-1400 words minimum
Read and respond 100 words minimum. Please strive to animate the forum discussion to enrich the shared learning, and help one another with the selection of a topic for the IT project.
I have decided for my IT project to go off a ticket system improvement I would like to see implemented in my place of work. There is currently a ticket system set up at work that allows employees to submit tickets for computer issues or for maintenance of the property. While this ticket system does complete its basic function of notifying our IT staff of the issue, it seems there are times when the tickets are not closed properly and the issue receives more attention than it should, I propose that we edit our ticket system to require closure of opened tickets before they can leave the application but I also would like to see some changes done to the interface allowing the use of password reset request and a better kept data log of each ticket submitted. This may seem like small IT project but this ticket system is an issue that is experienced often at times. I believe if we are able to better track issues submitted in tickets such as a source of a problem or in some instances the amount of times someone needs their user information reset we may be able to help pin point the problem so it does not continue to happen. What is your input on an improved ticket systems or does anyone have any suggestions on how to better keep records of when maintenance or internal tech support? Thank you for taking the time to read about my IT project, I am hopeful that I will be working or at least gathering more information from our IT department regarding the ticket systems.
Read and respond 100 words minimum. Please strive to animate the forum discussion to enrich the shared learning, and help one another with the selection of a topic for the IT project.
The information Technology project that I will be working on for this assignment will be a media management. So the scenario will be that this hypothetical Department of Defense contract company deals with large data files within the sensitive compartmented information facility. The data includes personal information, programs, software install kit, intelligence surveillance data and etc. Any of media traffic that goes in and out of this facility must be logged and tracked by security officials. However, this mission could fail essentially with increasing amount of data. Therefore, my boss would like me to start a database management project that will accommodate this program. I would suggest using the Microsoft Access software for this project because it’s cost effective, simple to operate, and one of commonly known source among other business entities. In order to create a database management, I would first analyze the data, identify data types, create tables, assign attributes such as primary keys, set up relationships between tables, input the data, create a design, build a query, generate reports, and run final assessment. If I do everything correctly, then this database management tool will allow the company to consolidate physical CDs, DVDs, and tapes in a centralized secure location with capabilities to track them. Security office staff were concerned about missing media from the sensitive compartmented information facility. From this IT project, I hope to develop and assist the company to prevent any other future media misplacements and hope to reduce the vulnerability of this hypothetical company's mission from successful adversary.
Read and respond 100 words minimum. Please strive to animate the forum discussion to enrich the shared learning, and help one another with the selection of a topic for the IT project.
With the threat of cyber terrorism or hacktivisim as high as its ever been its more important then ever to increase the security on all it systems that we use. I want to implement HBSS onto the network and also include a HIPs protection which is included with the HBSS suite. Any military installation or network should have some kind of security firewall set up with it. Basically HBSS or Host based Security System works by creating a centralized point on a server to serve as the command center where you can set up security policy's and enforce them across the network. One of the great features of using HBSS is the reports that it pushes out for you. You can literally create any kind of report that you want and have it set up on a dashboard where it is the first thing that pops up. You can sit back at ease and know that your network is safe and has not been compromised.