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Control Procurements includes application of the appropriate project management processes to the contractual
relationship(s) and integration of the outputs from these processes into the overall management of the project. This
integration will often occur at multiple levels when there are multiple sellers and multiple products, services, or
results involved. The project management processes that are applied may include, but are not limited to:
Direct and Manage Project Work. To authorize the seller’s work at the appropriate time.
Control Quality. To inspect and verify the adequacy of the seller’s product.
Perform Integrated Change Control. To assure that changes are properly approved and that all those
with a need to know are aware of such changes.
Control Risks. To ensure that risks are mitigated.
Control Procurements also has a financial management component that involves monitoring payments to the
seller. This ensures that payment terms defined within the contract are met and that seller compensation is linked
to seller progress, as defined in the contract. One of the principal concerns when making payments to suppliers is
that there is a close relationship of payments made to the work accomplished.
The Control Procurements process reviews and documents how well a seller is performing or has performed
based on the contract and establishes corrective actions when needed. This performance review may be used as
a measure of the seller’s competency for performing similar work on future projects. Similar evaluations are also
carried out when it is necessary to confirm that a seller is not meeting the seller’s contractual obligations and
when the buyer contemplates corrective actions. Control Procurements includes capturing the necessary details
for managing any early terminations of the contracted work (for cause, convenience, or default) in accordance with
the termination clause of the agreement. These details are used in the Close Procurements process to terminate
the agreement.
Agreements can be amended at any time prior to contract closure by mutual consent, in accordance with the
change control terms of the agreement. Such amendments are typically captured in writing.
12.3.1 Control Procurements: Inputs
12.3.1.1 Project Management Plan
Described in Section 4.2.3.1. The project management plan describes how the procurement processes will be
managed from developing procurement documentation through contract closure.
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12.3.1.2 Procurement Documents
Described in Section 12.1.3.3. Procurement documents contain complete supporting records for administration
of the procurement processes; this includes procurement contract awards and the statement of work.
12.3.1.3 Agreements
Described in Section 12.2.3.2. Agreements are understandings between parties, including understanding of
the duties of each party.
12.3.1.4 Approved Change Requests
Approved change requests can include modifications to the terms and conditions of the contract, including the
procurement statement of work, pricing, and descriptions of the products, services, or results to be provided. All
procurement-related changes are formally documented in writing and approved before being implemented through
the Control Procurements process.
12.3.1.5 Work Performance Reports
Described in Section 4.4.3.2. Seller performance-related documentation includes:
Technical documentation. Seller-developed technical documentation and other deliverable information
are provided in accordance with the terms of the contract.
Work performance information. The seller’s performance reports indicate which deliverables have
been completed and which have not.
12.3.1.6 Work Performance Data
Described in Section 4.3.3.2. Work performance data includes (1) the extent to which quality standards are
being satisfied, (2) the costs that have been incurred or committed, and (3) identification of the seller invoices
that have been paid. All data are collected as part of project execution.
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12.3.2 Control Procurements: Tools and Techniques
12.3.2.1 Contract Change Control System
A contract change control system defines the process by which the procurement can be modified. It includes
the paperwork, tracking systems, dispute resolution procedures, and approval levels necessary for authorizing
changes. The contract change control system is integrated with the integrated change control system.
12.3.2.2 Procurement Performance Reviews
A procurement performance review is a structured review of the seller’s progress to deliver project scope
and quality, within cost and on schedule, as compared to the contract. It can include a review of seller-prepared
documentation and buyer inspections, as well as quality audits conducted during seller’s execution of the work.
The objective of a performance review is to identify performance successes or failures, progress with respect to
the procurement statement of work, and contract noncompliance, which allow the buyer to quantify the seller’s
demonstrated ability or inability to perform work. Such reviews may take place as a part of project status reviews,
which would include key suppliers.
12.3.2.3 Inspections and Audits
Inspections and audits required by the buyer and supported by the seller, as specified in the procurement
contract, can be conducted during execution of the project to verify compliance in the seller’s work processes or
deliverables. If authorized by contract, some inspection and audit teams can include buyer procurement personnel.
12.3.2.4 Performance Reporting
Work performance data and reports supplied by sellers are evaluated against the agreement requirements.
Work performance information from this evaluation is then reported as appropriate. Performance reporting provides
management with information about how effectively the seller is achieving the contractual objectives.
12.3.2.5 Payment Systems
Payments to the seller are typically processed by the accounts payable system of the buyer after
certification of satisfactory work by an authorized person on the project team. All payments should be made
and documented in strict accordance with the terms of the contract.
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12.3.2.6 Claims Administration
Contested changes and potential constructive changes are those requested changes where the buyer and seller
cannot reach an agreement on compensation for the change or cannot agree that a change has occurred. These
contested changes are variously called claims, disputes, or appeals. Claims are documented, processed, monitored,
and managed throughout the contract life cycle, usually in accordance with the terms of the contract. If the parties
themselves do not resolve a claim, it may have to be handled in accordance with alternative dispute resolution
(ADR) typically following procedures established in the contract. Settlement of all claims and disputes through
negotiation is the preferred method.
12.3.2.7 Records Management System
A records management system is used by the project manager to manage contract and procurement
documentation and records. It consists of a specific set of processes, related control functions, and automation
tools that are consolidated and combined as part of the project management information system (Section 4.4.2.3).
The system contains a retrievable archive of contract documents and correspondence.
12.3.3 Control Procurements: Outputs
12.3.3.1 Work Performance Information
Work performance information provides a basis for identification of current or potential problems to support later
claims or new procurements. By reporting on the performance of a vendor, the organization increases knowledge
of the performance of the procurement, which supports improved forecasting, risk management, and decision
making. Performance reports also assist in the event there is a dispute with the vendor.
Work performance information includes reporting compliance of contracts, which provides procuring
organizations a mechanism to track specific deliverables expected and received from vendors. Contract compliance
reports support improved communications with vendors so that potential issues are addressed promptly to the
satisfaction of all parties.
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12.3.3.2 Change Requests
Change requests to the project management plan, its subsidiary plans, and other components, such as the
cost baseline, schedule baseline, and procurement management plan, may result from the Control Procurements
process. Change requests are processed for review and approval through the Perform Integrated Change Control
process.
Requested but unresolved changes can include direction provided by the buyer or actions taken by the seller,
which the other party considers a constructive change to the contract. Since any of these constructive changes may
be disputed by one party and can lead to a claim against the other party, such changes are uniquely identified and
documented by project correspondence.
12.3.3.3 Project Management Plan Updates
Elements of the project management plan that may be updated include, but are not limited to:
Procurement management plan. The procurement management plan is updated to reflect any approved
change requests that affect procurement management, including impacts to costs or schedules.
Schedule baseline. If there are slippages that impact overall project performance, the schedule baseline
may need to be updated to reflect the current expectations.
Cost baseline. If there are changes that impact overall project costs, the cost baseline may need to be
updated to reflect the current expectations.
12.3.3.4 Project Documents Updates
Project documents that may be updated include, but are not limited to, procurement documentation.
Procurement documentation may include the procurement contract with all supporting schedules, requested
unapproved contract changes, and approved change requests. Procurement documentation also includes any
seller-developed technical documentation and other work performance information, such as deliverables, seller
performance reports and warranties, financial documents including invoices and payment records, and the
results of contract-related inspections.
12.3.3.5 Organizational Process Assets Updates
Elements of the organizational process assets that may be updated include, but are not limited to:
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Correspondence. Contract terms and conditions often require written documentation of certain aspects of
buyer/seller communications, such as the need for warnings of unsatisfactory performance and requests
for contract changes or clarification. This can include the reported results of buyer audits and inspections
that indicate weaknesses the seller needs to correct. In addition to specific contract requirements for
documentation, a complete and accurate written record of all written and oral contract communications,
as well as actions taken and decisions made, are maintained by both parties.
Payment schedules and requests. All payments should be made in accordance with the procurement
contract terms and conditions.
Seller performance evaluation documentation. Seller performance evaluation documentation is
prepared by the buyer. Such performance evaluations document the seller’s ability to continue to perform
work on the current contract, indicate if the seller can be allowed to perform work on future projects,
or rate how well the seller is performing the project work. These documents may form the basis for
early termination of the seller’s contract or determine how contract penalties, fees, or incentives are
administered. The results of these performance evaluations can also be included in the appropriate
qualified seller lists.
12.4 Close Procurements
Close Procurements is the process of completing each procurement. The key benefit of this process is that
it documents agreements and related documentation for future reference. The inputs, tools and techniques, and
outputs of this process are depicted in Figure 12-8. Figure 12-9 depicts the data flow diagram of the process.
Inputs Tools & Techniques Outputs
.1 Project management plan
.2 Procurement documents .1 Procurement audits .2 Procurement negotiations .3 Records management system
.1 Closed procurements
.2 Organizational process assets updates
Figure 12-8. Close Procurements: Inputs, Tools & Techniques, and Outputs
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Project Procurement Management
12.4 Close
Procurements
12.1 Plan
Procurement Management
Organizational
4.2 Develop Project Management
Plan
Enterprise/ Organization
Figure 12-9. Close Procurements Data Flow Diagram
The Close Procurements process also involves administrative activities such as finalizing open claims, updating
records to reflect final results, and archiving such information for future use. Close Procurements addresses each
contract applicable to the project or a project phase. In multiphase projects, the term of a contract may only be
applicable to a given phase of the project. In these cases, the Close Procurements process closes the procurement(s)
applicable to that phase of the project. Unresolved claims may be subject to litigation after closure. The contract
terms and conditions can prescribe specific procedures for agreement closure. The Close Procurements process
supports the Close Project or Phase process (Section 4.6) by ensuring contractual agreements are completed or
terminated.
Early termination of a contract is a special case of procurement closure that can result from a mutual agreement
by both parties, from the default of one party, or for convenience of the buyer if provided for in the contract. The
rights and responsibilities of the parties in the event of an early termination are contained in the terminations clause
of the contract. Based upon those procurement terms and conditions, the buyer may have the right to terminate
the whole contract or a portion of the contract, at any time, for cause or convenience. However, based upon those
contract terms and conditions, the buyer may have to compensate the seller for seller’s preparations and for any
completed and accepted work related to the terminated part of the contract.