job resume
8394 Maryland Rd
Pasadena, MD 21122
November 5, 2014
Mr. Anthony Jones
National Bank, N.A
123 Main Street
Baltimore, MD 21030
Re: Business Banking Sales Executive
Dear Mr. Jones:
It is with enthusiasm that I submit my application for the position of Business Banking Sales Executive for National Bank, N.A. As a sales leader with over 20 years of experience in the banking industry and 15 years of experience leading sales initiatives, specifically in Business Banking, you will see my unique qualifications for this role.
As you will see in my attached work history, there is a track record of success leading large sales organizations, defining strategies and executing processes to reduce variability and increase bottom line performance. I have excelled in challenging situations, turning around non-performing markets and creating a culture of excellence that is sustainable over time.
I am thrilled at the possibility of working with your bank and becoming a member of the team. Please let me know your availability next week to discuss the opportunity and the value that I can add to the organization. Thank you for your consideration for this opportunity.
Sincerely,
Kevin Hynson
410-805-4278
KEVIN EDWARD HYNSON
8394 Maryland Road ( Pasadena, MD 21122 ( 410-805-4278 (C) ( Kevin.Hynson@gmail.com
SUMMARY
Bank Professional with 20 years of experience in strategy, leading sales organizations and process design. Strong track record of increasing efficiency and effectiveness within the banking industry. Small Business and retail bank experience at large and small institutions have honed these skills to be applicable in any environment. Proven leader with desire and drive to succeed and deliver game changing results.
EXPERIENCE
PNC BANK 2014 - Present
Sr. Vice President, Senior Business Banker
Provide advice and counsel to business customers in a large territory in an effort to create efficiencies within the business. Provide solutions to business customers to attract new relationships to the bank. Manage a book of business of 25 to 75 clients. Coach junior business bankers and branch personnel to increase proficiency and identify referral opportunities.
· Developed branch engagement strategy and increased branch referrals by 40%
· Developed business banker scorecard and performance management tracker
· Booked $5.7mm in loan volume YTD
CAPITAL ONE 2010-2013
National Small Business and Business Banking Strategy (2011-2013)
Sr. Director, Small Business Strategic Initiatives
Developed execution strategy for small business banking and business banking job families. Determined areas of improvement within the performance and determine opportunities to reduce variability. Created new initiatives to reduce banker burden and support the small business mass, preferred and business banking customer base. Developed alternative delivery channels to support the strategy and initiatives.
· Leader of the development of the small business banker role to focus on the preferred customer segment
· Leader of the development of the small business lending solutions team
· Developed contact management strategy and measurement through contact system analytics
KEVIN EDWARD HYNSON, 410-804-5278 PAGE 2
Small Business Area Manager (2010-2011)
Led a group of 15 small business bankers in an effort to increase deposit growth, loan acquisition, and revenue growth over a large territory within differentiated markets. Determined strategy and execution levers to efficiently achieve metrics. Managed day to day operations of a sales force. Motivated and inspired associates to win and live our values. Managed profit and loss of the organization with the district managers within the branch cost centers. Focused on clarity to expectations and behaviors to achieve the goals.
· Moved team from last to first in stack ranking (Feb. – Dec 2010)
· 212% to Deposit production goal
· 400% to Loan acquisition goal ($14mm produced)
· 128% to Deposit growth goal ($258mm)
CHEVY CHASE BANK 2008-2010
District Executive
Led a group of 34 branches in the Columbia/Annapolis/Eastern shore market. Determined strategies and vision for the market. Implemented process and executed tactics to increase production and growth across a number of metrics ranging from deposits to loans. Managed branch budgets and ensure profitability. Managed day to day operations of the district. Motivated and inspired associates to win and live our values. Focused on clarity to expectations and behaviors to achieve the goals.
· Increased ranking from last to second (May 2008 – September 2009)
· #1 percent to goal in first mortgage production ($44mm produced)
· Overall customer satisfaction score of 4.55 out of 5 (#2 )
.EDUCATION
University of Maryland University College;
B.S Psychology; Expected Graduation 05/30/2015
G.P.A 3.6
PROFESSIONAL CERTIFICATIONS
Six Sigma Green Belt (Certified BOA)
Six Sigma Black Belt (Certified Capital One Bank)
8394 Maryland Rd November 6, 2014
Pasadena, MD 21122
Mr. Anthony Jones
National Bank, N.A
123 Main Street
Baltimore, MD 21230
Re: Business Banking Sales Executive
Dear Mr. Jones:
Thank you for your time and consideration for the role of business banking sales executive. I enjoyed our discussion and found the role both exciting and challenging. The issues that have been present in the organization are consistent with other organizations that I have been a part of and can be overcome through a focus on process and consistency. The value that I will bring to the organization will be felt immediately through collaborative discussion with the leadership team.
As we discussed, you stated the biggest challenges facing the organization is performance variability and lack of execution. I have faced these challenges in previous organizations and have succeeded in taking the necessary steps to change direction. I have a history of leading through these types of challenges and would welcome the opportunity to do this for your organization.
I am excited to be considered for this role and am looking forward to joining an organization dedicated to customer and employee satisfaction. As we discussed, focus on the customer, associate, and shareholder yields improved results. Please contact me with any follow up questions that you may have. I am available in the evening via my cell phone, 410-805-4278.
Sincerely,
Kevin Hynson
410-805-4278