week 1 b

Reading the attachment and answer the questions below

Answer the following questions:

1. What are the key problems with this portion of the performance review? What is missing?

2. How would you use the knowledge and skills you have acquired thus far in this module to redesign the meeting between Max and Sue?

3. What concerns, if any, do you have with Max’s conversation with Jack? What might Max have done differently?

In describing the objective of this analysis, we wrote that this was a “neutral” situation. We used quota- tion marks because, in reality, many people tend to identify with the characters in case studies based on their own past experiences and characteristics they might share with these characters. Discussing this case in class can be very productive for surfacing different assumptions that people are making about th

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