Unit IV HTH

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Unit IV Essay This two-page essay

Write an essay on the scenario below:

You were recently hired at Mercy Me Hospital as a medical administrator. During your first week of onboarding, you are

brought up to speed on the hospital’s procedures and policies and are assigned your first major project. You will be

responsible for assisting with the transition to an electronic system.

In your essay, you must include the information below:

Explain HIPAA best practices when managing patient medical data.

Compare and contrast paper-based record systems with electronic-based record systems.

· Which is the more suitable option for Mercy Me hospital? 

· Provide examples of why your choice is more efficient. 

Explain the differences between the three medical record organization systems. 

· Based on what you learned in this unit, which record organization system will be the easiest to transition to with the new filing system and why?

Discuss how CPOE improves patient safety and efficiency. 

· How would you address concerns that it increases time spent on data entry?

Give an example of two different types of audits.

· In your opinion, what makes an audit effective or ineffective? 

· Do you think audits are a valuable tool in combating waste, fraud, and abuse?

Your essay must be a minimum of two pages in length, not counting the title page or reference page. Adhere to APA Style when constructing this assignment, including a title page, in-text citations, and references for all sources that are used. You must use at least two sources for this essay. One reference must be an outside source and the other may be your textbook. All sources used must have proper citations. The Unit III and IV study guides are good resources to use for information.

UnitIVStudyGuide.pdf

HTH 2305, Health Information Documentation Management 1

Course Learning Outcomes for Unit IV At the end of this unit, you should be able to:

1. Utilize health information systems to manage patient medical records. 1.2 Discuss how EHR management impacts HIM workflow.

4. Apply compliance standards that govern how patient information is collected, stored, and transmitted.

4.4 Describe how providers can reduce healthcare errors through technology and auditing.

Required Unit Resources Chapter 11: Filing Procedures (ULOs 1.2 and 4.4) Read pages 304-311. Chapter 12: Medical Records (ULOs 1.2 and 4.4) Read pages 338-358.

Unit Lesson Lesson: Mastering Medical Record Management (Part 2) (ULO 1.2 and 4.4)

Introduction Healthcare systems continue to evolve to improve patient care, enhance efficiency, and ensure compliance with regulations. As you saw in the last unit, electronic health records have become popular as technology continues to advance. This unit will focus on more components of health information management to include the content of a medical record, computerized provider order entry (CPOE), and the concepts of interoperability and meaningful use. We will also discuss auditing throughout this unit and the role it plays in an effective healthcare revenue cycle. Each of these elements plays a vital role in delivering safe and effective care while maintaining the integrity and security of health information. The Medical Record A complete and accurate medical record is critical for quality care and legal compliance. Essential components of a medical record include:

Patient Identification Information

Name

Date of Birth

Address

Medical History

Current and Past Diagnoses Surgeries

Family History

Allergies

Immunizations

Medication Records

Current and Past Prescriptions

Dosages

UNIT IV STUDY GUIDE

Mastering Medical Record Management (Part 2)

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Schedules

Patients Condition

Treatments

Outcomes

Laboratory and Diagnostic Reports

Test Results

Imaging Studies

Pathology Reports; Consent Forms for Procedures and Data Sharing

Discharge Summaries

Follow-Up Care Instructions

Correspondence with Referring and/or Consulting Physicians

EHR Software It is imperative for health information professionals to become familiar with software used by most medical providers. Oracle Health (formerly Cerner) and Epic are two of the most widely used electronic health record (EHR) systems. Understanding how electronic health records are managed increases your value as an employee and allows you to navigate patient information with efficiency. Oracle Health's emphasis on interoperability ensures providers can access patient information across multiple healthcare systems, improving coordination of care. The software continues to improve patient care through its implementation of AI and machine learning tools. In late 2024, Oracle Health issued a press release discussing the new version of Clinical AI Agent, its artificial intelligence feature that can perform many healthcare tasks. The Clinical AI Agent helps to enhance patient-provider interactions, improve documentation accuracy, and simplify clinical decision making. This type of technology can reduce physician burnout, improve reimbursement processes, and save staff both time and effort. This translates into more time that doctors can spend with patients. Epic, in contrast, is widely praised for its user-friendly interface and high level of customization, making it the most adopted EHR software in the world. Epic's strength in data security and training programs ensures easy integration into an organization‘s pre-existing tools and compliance with industry standards. With any EHR system, its capabilities depend on an organization’s size, budget, and specific needs. Epic provides a wide variety of tools that support effective patient care, creating a high level of satisfaction for its users. A recent research study on the Epic software concluded that it improved healthcare quality as well as the ability to conduct various levels of record review. Epic has proven itself as a trusted tool in the advancement of patient medical records. Interoperability We have mentioned how important interoperability is throughout this course. One of the main advantages that the Oracle Health and Epic systems present is their ability to work with multiple systems. Interoperability refers to how different healthcare information systems can exchange and use data effectively. It is essential for ensuring continuity of care, improving patient outcomes, and enabling population health management. There are three levels of interoperability: foundational, which enables basic data exchange without interpretation; structural, which ensures data are exchanged in a standardized format; and semantic, which allows different systems to interpret and use the data in a meaningful way. You will also hear this referred to as meaningful use. Barriers to interoperability include variations in data standards, lack of incentives for collaboration, and concerns about data security and ownership. CPOE Another benefit of interoperability is the ability for real-time events to be added into a patient's electronic health record. For example, Computerized Provider Order Entry (CPOE) is a system that allows healthcare providers to directly enter medical orders, such as prescriptions, lab tests, or treatment plans, into an electronic health record (EHR) system. This system provides key features such as order accuracy, which reduces errors caused by poor handwriting or transcription mistakes. It can integrate with clinical decision support systems (CDSS) to provide alerts for

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drug interactions, allergies, or duplicate tests. CPOE also promotes real-time communication, which facilitates instant sharing of orders with relevant departments like pharmacy or radiology. The benefits of CPOE include:

Benefits of CPOE

1. Error Reduction by Minimizing Medication Errors

2. Improved Efficiency by Streamlining Workflow

3. Reducing Delays in Order Processing

4. Data Analytics that Enable Tracking

5. Trends in Order Entry

However, challenges, such as initial implementation costs, training requirements, resistance to change among staff, and potential for alert fatigue due to excessive warnings, must be addressed. Auditing Health information auditing is a systematic process used to review and evaluate medical records and related documentation. Audits promote compliance with legal, regulatory, and institutional standards, while identifying opportunities for process improvement. There are different types of audits, including prospective audits (conducted before claims are submitted), retrospective audits (performed after claims are processed to identify errors or patterns that need corrective action), and concurrent audits (conducted in real-time during patient care). Recovery Audit Contractor (RAC) is an auditing program initiated by the Centers for Medicare & Medicaid Services (CMS) to identify and recover improper payments made to healthcare providers under Medicare. RAC auditors review claims to ensure compliance with Medicare regulations, focusing on overpayments, underpayments, and billing errors. This program aims to secure the integrity of Medicare funds by detecting fraud, waste, and abuse in healthcare claims. RAC audits are external, so providers selected for RAC audits are notified and required to submit relevant documentation for review. The process can be complex, involving detailed analysis of medical records, coding accuracy, and adherence to coverage policies. Healthcare organizations must implement proactive measures, such as regular internal audits and staff education on coding and documentation standards, to minimize their risk of non-compliance and consequences associated with compliance violations. Understanding RAC auditing and maintaining accurate records are essential to protect revenue and promote ethical billing practices.

Conclusion The integration of all the aspects discussed over these past two units forms the foundation for modern healthcare guidelines. These elements enhance patient safety, improve care delivery, and ensure compliance with evolving regulations. As healthcare technology continues to advance, the use of these tools and systems is critical in shaping the future of healthcare. In conclusion, health information auditing promotes accuracy and improvement. CPOE reduces errors and enhances efficiency in order management. Epic and Oracle Health (formerly Cerner) have greatly impacted the way we manage EHRs and will continue to enhance patient outcomes as technology such as AI advances. These software systems promote interoperability, enabling seamless data sharing and improved data accuracy. Let’s continue to explore and leverage these tools and concepts to drive excellence in healthcare.

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References Chishtie, J., Sapiro, N., Wiebe, N., Rabatach, L., Lorenzetti, D., Leung, A.A., Rabi, D., Quan, H., & Eastwood,

C. (2023, December 15). Use of epic electronic health record system for health care research: Scoping review. Journal of medical Internet research. https://pubmed.ncbi.nlm.nih.gov/38100185/

French, L. L., & Turner, L. H. (2024). Administrative medical assisting (9th ed.). Cengage. Oracle Health’s clinical AI agent helps doctors spend more time with patients. Oracle. (n.d.).

https://www.oracle.com/news/announcement/oracle-clinical-ai-agent-2024-10-29/

UnitIIIStudyGuide.pdf
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