Texas FABUS305 Final exam/Texas FABUS305 Final exam/Texas FABUS305 Final exam

  

Question 

Question 1

When actual performance falls outside an acceptable range of variation, it is termed a(n) ________. 

significant deviation

acceptable deviation

large deviation

insignificant deviation

Question 2

This is the primary reason for why managers often travel long distances to have a face-to-face meeting with someone. 

Most communication is done through body language.

It shows respect.

Other forms of communication have security concerns.

It communicates a sense of power, rank, and mobility.

Question 3

Value is any aspect of a product that customers ________ in the product. 

notice

want to see

will pay for

like or admire

Question 4

The great advantage of a written message is that it ________. 

is unambiguous

is informal

provides a permanent record

is easy to provide feedback for

2 points

Question 5

U.S. managers tend to rely on this style of communication. 

formal and written

verbal and informal

verbal and formal 

informal and unwritten