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Rubin, K., (2013).  Essential Scrum: A practical guide to the most popular agile process (1st Ed.). Upper Saddle River, NJ: Pearson Education, Inc.:  https://www-oreilly-com.postu.idm.oclc.org/library/view/essential-scrum-a/9780321700407/

· Chapter 1: Introduction

· Chapter 2: Scrum framework

Cobb, C. (2015).  The project manager's guide to mastering agile. Hoboken, NJ: John Wiley & Sons, Inc.:  https://www-oreilly-com.postu.idm.oclc.org/library/view/the-project-managers/9781118991046/

1.1

Choose a coaching technique that can be used with a team. How can using this technique works to the team's advantage? Provide examples.

1.2

The product owner acts as an interface between the development team and the customer in the agile project. The Scrum master provides the coaching to the development team in an agile environment. Think of an agile project that you have participated in.

· Why is it important for the product owner to be the contact person with the customer?

· What exactly is the product owner sharing with the customer and the development team?

· What are some of the coaching functions of the Scrum master?

· How do the roles of the product owner and Scrum master shape the product outcomes?