· Strength in verbal, oral, and interpersonal skills
· Ability to multi-task in order to navigate on the computer and speak to customers
· Experience in different styles of sales
· Ability to work independently or part of a team
EDUCATION
Associate’s,
Casper College Casper, WY Aug. 2004 – May 2006
·
Major: Theater and Dance Performance
·
GPA: 3.1
Internship,
University of Central Florida
Orlando, FL Aug. 2006- Dec. 2007
· Walt Disney World Park and Resorts
Minor: Hotel and Resort Management
Associates,
Central Texas College Killeen, TX Aug. 2017 – Current
·
Major: Business Management
WORK EXPERIENCE
Semi-pro Basketball,
American Basketball Association Greeley, CO
Sept. 2009 – 2015
· Competitive basketball with other teams in the league
· Recruited from different basketball leagues where several championships were won.
· Point guard/Shooting Guard
CL 1 Operator,
JB Swift
Greeley, CO Sept. 2007- Jan. 2008
· Part of a production line conducting various tasks on different days
· Worked quickly and efficiently to meet or exceed daily production quotas
Sales Representative,
Center Partners Inc. - T-Mobile Account Fort Collins, CO Nov. 2006 – June 2007
· Engage in customer service calls to ensure quality assurance.
· Implement different sales technique to determine the customer’s needs and match them with the appropriate product.
· Met and exceeded daily activation goals
· Participate and succeed in different departmental incentives.
Data Collector,
Research Data Design Fort Collins, CO
Sept. 2005- Nov. 2005
· Conduct outbound calls to survey a targeted population for different clients.
· Navigate different programs to read client script and collect data.
· Consistently met the set conversion rate quota- 20% or higher being the top tier.
Sales Representative,
Esperion Marketing Denver, CO
Jan. 2004- May 2005
· Conducted outbound calls to different companies to express the value of owning a Pitney Bowes machine.
· Followed the customer service steps to assist customers on inbound calls.
Host,
Walt Disney World Park and Resorts – Grand Polynesian Orland, FL Aug. 2005- Dec. 2005
· Coordinate seating for customers to create an even volume for waiters and waitresses.
· Assisted in serving customers during peak hours.
· Closed the cash register after hours.
· Other miscellaneous tasks to create a good flow within the restaurant as well as create a positive customer experience.
Barber/Stylist, top stylist TRU Skills Lawton, OK Jan. 2006 – Jan. 2016
· Provide hair styling services including haircuts, trims and shaves.
· Daily record keeping of finances for business.
· Boosted clientele by 50% by being enthusiastic and providing excellent customer service.
· Maintain cleanliness of work area, equipment and tools.
· Weekly inventory, wash hand towels, daily sterilization of barber/styling tools.
· Other miscellaneous tasks to create a good flow within the restaurant as well as create a positive customer experience.
ADDITIONAL SKILL SETS
· Proficiency in Microsoft Office including Outlook, Word, Excel, and PowerPoint
EXTRACURRICULAR
· Choreograph interpretive dancing for Men and Women of Vision June 2005- Aug. 2006
· Three on Three Basketball (champions three seasons in a row) July 2004- July 2006
REFERENCES
Mr. Kelly Smith
Semi-pro Basketball Coach
123 NE AVE
Greeley, CO 14221
585-237-6734
Semi_prosmith@gmail.com
Mr. Anthony P. Crawford Sr.
HR Assistant
PSC 333 Box 5631
APO, AP 96251
010-8294-2865
Acraw011@gmail.com
Mr. Jeffery Armstrong
Training Manager
10102 E. 7th Ave
Aurora, CO 80010
702-298-1861
Jeffarmstrong010@gmail.com