Project 5: Managing a Global Business

10

Step 5: Prepare Your Dualplex 360 Report

Using your outline and research notes, write a report for the CEO. Be sure to meet the following requirements:

· Include APA-formatted in-text citations and an APA-formatted reference list (do not format the body of the report using APA style, just the reference list). See  references and citations for details.

· Include a specific recommendation on what action, if any, the CEO should take based on your analysis and conclusions.

· Support your conclusion with references to legal principles and laws.

· The report should be no more than five pages (double spaced, 12-point font; the reference list does not count towards page limit).

· Title your file using this protocol: teamName_Dualplex360_date.docx.

When you have finished, submit your report to the Assignments folder. You should try to have this report complete by the end of Week 9.

In the next step, you will read about a third case the CEO needs the task force to analyze.

10

Step 3: Prepare Your Employment Issues Report

Using your outline and research notes, write a report for the CEO, Janet Yoon. Be sure to meet the following requirements:

· Include APA-formatted in-text citations and an APA-formatted reference list (do not format the body of the report using APA style, just the reference list). See  references and citations for details.

· Include a specific recommendation on what action, if any, the CEO should take based on your analysis and conclusions.

· Support your conclusions with references to ethical theory, legal principles, and laws.

· The report should be no more than five pages (double spaced, 12-point font; the reference list does not count towards page limit).

· Title your file using this protocol: teamName_EmploymentIssues_date.docx.

When you have finished, follow the instructions in the final step of this project to submit your report to the Assignments folder. You should try to have this report complete by the end of Week 9.

In the next step, you will read about the second case the CEO needs the task force to analyze.

10

Step 1: Prepare for Group Work

The international task force has convened, and you begin working with an intelligent and talented group of colleagues. The CEO, Janet Yoon, has selected only the best for this task force, and you are honored to be among them. To address the issues at hand efficiently and effectively, you first need to complete the task force’s  team agreement and  project work plan. This is especially important because the task force is a new group of specialists that has never before worked together, and the members are living and working in different geographic locations with different time zones.

Every member of the team should submit the team agreement and project work plan to the dropbox located in the final step of this project for review and feedback. You should try to have these items submitted early in Week 9.

As you prepare for your work with the international task force, listen to the  Jailed in China podcast, which will prepare you for the potential challenges of conducting business abroad.

In the next step, you will read more details about the first case the CEO needs the task force to analyze.

10

Step 8: Review the International Expansion Case

URGENT MESSAGE (Special Assignment)

From: Janet Yoon, CEO, Colossal Corporation

To: International Task Force

Team,

I know it’s been a while since I checked in, but I’ve appreciated all of your dedication and progress in these cases. Since you’ve successfully addressed so many complex issues, I’d now like you to weigh in on the  International Expansion case file. This final case involves issues arising from NBD’s recent international expansion into Asia.

To answer these questions, you may need to review  cross-cultural ethical business decision making (specifically focus on the "Cultural Theory in Global Business" resources), and  country cultural differences, and will need to do some additional research on the internet and in the library to fully answer my questions.

I am confident you will produce great work here. Great teams do great things.

Janet

In the next step, you will write your International Expa

10

Step 9: Prepare Your International Expansion Report

Using your outline and research notes write a report for the CEO. Be sure to meet the following requirements:

· Include APA-formatted in-text citations and an APA-formatted reference list (do not format the body of the report using APA style, just the reference list). See  references and citations for details.

· Include a specific recommendation on what action, if any, the CEO should take based on your analysis and conclusions.

· Support your conclusion with references to cultural norms, strategy, and ethical theory and principles.

· The report should be no more than five pages (double spaced, 12-point font; the reference list does not count towards page limit).

· Title your file using this protocol: teamName_InternationalExpansion_date.docx.

When you have finished, submit your report to the Assignments folder. You should try to have this report complete by the end of Week 10.

In the next step, you will complete your Skills Gap Analysis and Global Attitude Protocol survey.

10

Step 11: Submit Your Work to the CEO

By the end of Week 10, submit all of your files to the Assignments folder. Take note of the recommended delivery dates and file-naming protocols in the table below:

Recommended Project Delivery

10

Step 7: Prepare Your Norms and Nations Report

Using your outline and research notes write a report for the CEO. Be sure to meet the following requirements:

· Include APA-formatted in-text citations and an APA-formatted reference list (do not format the body of the report using APA style, just the reference list). See  references and citations for details.

· Include a specific recommendation on what action, if any, the CEO should take based on your analysis and conclusions.

· Support your conclusion with references to cultural norms, strategy, and the principles of SWOT and PESTEL.

· The report should be no more than five pages (double spaced, 12-point font; the reference list does not count towards page limit).

· Title your file using this protocol: teamName_NormsandNations_date.docx.

When you have finished, submit your report to the Assignments folder. You should try to have this report complete by the end of Week 10.

In the next step, you will read about the fourth and final case the CEO needs the task force to analyze.

10

To get started on Project 5, view the video below and then proceed to Step 1: Prepare for Group Work.

Management issues can become quite complex, especially when they arise from global operations. As part of an international task force, you will investigate several nuanced cases that touch on the finer points of global management.

Competencies

Your work will be evaluated using the competencies listed below.

· 1.1: Organize document or presentation clearly in a manner that promotes understanding and meets the requirements of the assignment.

· 1.3: Provide sufficient, correctly cited support that substantiates the writer's ideas.

· 1.4: Tailor communications to the audience.

· 1.6: Follow conventions of Standard Written English.

· 2.1: Identify and clearly explain the issue, question, or problem under critical consideration.

· 2.3: Evaluate the information in a logical and organized manner to determine its value and relevance to the problem.

· 2.5: Develop well-reasoned ideas, conclusions or decisions, checking them against relevant criteria and benchmarks.

· 4.1: Lead and/or participate in a diverse group to accomplish projects and assignments.

· 4.2: Demonstrate the ability to plan and execute a project, articulating clear objectives and goals for the team.

· 4.3: Contribute to team projects, assignments, or organizational goals as an engaged member of a team.

· 4.4: Demonstrate diversity and inclusiveness in a team setting.

· 5.1: Develop constructive resolutions for ethical dilemmas based on application of ethical theories, principles and models.

· 5.2: Assess the implications of legal, ethical and cultural (national) standards on an organization's operations in global markets and make recommendations for appropriate actions.

· 5.4: Resolve workplace conflicts using the optimal approaches and techniques for the situation and involved parties.

· 6.3: Analyze an organization's internal strengths and weaknesses for strategic value.

· 6.4: Develop and recommend strategies for an organization's sustainable competitive advantage.

· 7.3: Analyze the implications of civil or criminal wrongs and of product or service liability laws, and make recommendations to support business decisions.

· 7.4: Analyze the impact of international and foreign laws on US organizations acting domestically and abroad.

· 9.3: Apply the principles of employment law for ethical practices and risk mitigation.

10

Step 2: Review the Employment Issues Case

URGENT MESSAGE (Special Assignment)

From: Janet Yoon, CEO, Colossal Corporation

To: International Task Force

Hello all, I hope your task force has come together nicely now that you’ve formed your team agreement and have decided on a sound project work plan.

I would like this team to review the  Employment Issues case file and address the following questions regarding Colossal’s fully owned subsidiary, New Brands Design, Inc. (NBD):

· From solely an ethical perspective (not a legal perspective), is terminating Elena and Viktor the right thing to do? What other options should be considered and why?  Considering all the relevant factors, what is the best solution? Use ethical theory and analysis to support your answer.

· What laws would govern these employment issues if Elena, Viktor, Michael, and Beth all worked for NBD's headquarters in the United States? Describe each person's situation, the laws that would apply, and what rights each person would have. Be sure to include all claims and possible defenses.

· Do the laws listed in your answer to the previous question apply to Elena, Viktor, Michael, and Beth as employees of NBD in Serafini? Describe the laws that apply and the laws that do not apply to each of the four individuals as employees in Serafini and explain your reasoning. Be sure to include all claims and possible defenses.

To inform your analysis of these issues, read the background information on  employment discrimination and  cross-cultural ethical business decision making (specifically focus on the "Ethical Theory in Global Business" resources).

If anyone can provide us with guidance on this, it’s this team. Thanks everyone for your dedicated work.

Keep leading the way!

Janet

In the next step, write your report.

10

Step 4: Review the Dualplex 360 Case

URGENT MESSAGE (Special Assignment)

From: Janet Yoon, CEO, Colossal Corporation

To: International Task Force

Good day all,

I’m pleased with your analysis of the employment law issues at NBD and would now like you to focus your attention on the Dualplex 360 case file. This is another case arising out of Colossal’s subsidiary, NBD, but involving potential consumer claims against the company. This is a serious and time-sensitive situation, and I need your team to address the following questions:

· Given what is happening with the Dualplex 360, list the types of claims that the US customers could file in court against NBD and the arguments they might make for each element of their claims.

· What types of damages could be awarded under any of the claims listed in your response to the previous question?

· What defenses might NBD have for each claim? How likely is it that NBD will win each claim?

To address these issues, begin by reading about  tort damages and  negligence and products liability. These resources are a great introduction, but you may need to do some additional research on the internet and in the library to answer the questions in full. We are counting on your expertise, insights, and deep research on this one.

Thanks team,

Janet

In the next step, write your Dualplex 360 report.

10

Step 10: Complete Skills Gap Analysis

INBOX (1 NEW EMAIL)

From: Kenneth Dodger, Vice President, Colossal Corporation

To: You

CC: Simon Barrel, Human Resources Generalist

I’ve heard nothing but good things about your work on the international task force. I’ve missed your assistance on my case work.

I’m reaching out to let you know that Colossal’s Human Resources department conducts a 10-week post-project self-evaluation of your skills. Using the same skills gap analysis file that was sent to you when you began with us, self-evaluate your project-related knowledge and skills accounting for your growth as you have worked on the other projects within our organization.

The skills gap analysis will help you identify the skill areas you have enhanced by completing the previous five projects and will reflect any changes in way you see the importance of those skills to your career success.

Complete your final skills gap analysis by the end of Week 10. Carefully follow the instructions below:

· Use the same skills gap analysis file you used at the beginning of the course to self-evaluate the knowledge and skills you gained from working with Colossal.  To complete this step, use the Project 5 worksheet by clicking the appropriate tab on the bottom of the spreadsheet.

· Use the text box at the bottom of the page to write a reflection of no more than 500 words that identifies two to three skill gaps you worked to reduce over the past 10 weeks and discusses whether and how much you improved. Also reflect on the learning activities you pursued to help you develop your selected competencies.

· Submit your updated skills gap analysis to the submission folder located in the final step of this project.

I’m sure you’ll be pleased with your progress. I’ve CC’d our human resources generalist on this email as well so they are informed that you have the documents to complete.

Best,

Ken