problem solving project

You will apply case #23 ( Hospital Software Solutions) on page  373 to complete these steps by 6 pages  ; 

1. Apply the six steps to solve a problem( see the attachment that called  six steps to solve ) 

2. Apply the 8 steps of the Basadur solving process ( see the attachment that called 8 steps)

3. Conduct the "5 Whys" to the case. (See Pareto Analysis document)

4. Apply the SMART goals to all the case (see Goal Setting document) 

5. Apply the 7 Cs of Communication in Problem Solving to the case ( see the 7 Cs attachment)