Patient Acuity, Workload and FTE's

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Week3.4DiscussionPatientAcuityWorkloadandFTEs.docx

Week 3 DQ 3.4

3.4 DiscussionPatient Acuity, Workload and FTE's

After reading Chapter 11:  Staffing and Scheduling, answer the discussion question.

Nurses work within the constraints of the situation.  Staffing, budget, day of the week, number of patients, and situations on the unit among many others.  Nurse managers also have constraints today due to limited staffing, staff mix, patient: nurse ratios, etc.   Managers - and often charge nurses too -- have to make unit decisions for a shift based on the constraints given to them and the best possible outcomes for the patients and staff.  Is it easy, no way! 

This exercise places you in a fictitious nursing unit with constraints.  This is NOT your unit or any unit you know.  Your work situation does NOT apply to the scenario below.  Please work through the discussion and spreadsheet to the best of your ability to work within the unit's constraints.  Put your thinking cap on!  See how to best solve the puzzle!

· First, watch the video made for this assignment  BEFORE beginning the assignment. 

· This assignment does not apply to your unit, where you work, or your own personal working conditions. 

· The situation in this exercise is intended as a critical thinking exercise for you to demonstrate your ability to work through a difficult situation. 

· Do NOT apply anything from your personal working unit to this scenario unit.  Do not include your personal working conditions in the answer to this discussion question.

· Please follow the instructions and experience the constraints that nurse managers typically work within.

· You will be using a Microsoft Excel spreadsheet in this discussion.  You only can change the cells in the spreadsheet that are "unlocked" for your use.  Some cells have a red flag in their upper right corner - click on the cell and you will see a pop-up box with information.

Approved Resources to Use in Writing Discussion Posts:

· The course textbook,

· any published peer-reviewed full-text article from the CINAHL database 

For your initial post, complete the following:

Next, find, open, and read the Excel spreadsheet document that goes with this discussion question. Complete the spreadsheet and attach it to your post. Then, return to the discussion question.  Prepare a minimum of a 200-word response using the instructions and the scoring rubric.

In your post, answer the following questions

Question 1:

Describe the process of creating your own staffing positions and 2-week schedule.

If the acuity or average daily census on your unit goes up during a year's time, and your budget plan does not include an increase in acuity levels or an increase in census, what will you need to do as a leader and manager in this organization? 

Question 2:

If the acuity at your facility goes DOWN during a year's time, and your budget plan does not include direction for a decreased census, what will you need to do as a nursing leader/manager?

Response Posts

Ch11Staffing.pptx

Chapter 11

Staffing and Scheduling

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Learning Outcomes (1 of 2)

Integrate current research into principles to effectively manage nurse staffing.

Use technology to plan, implement, and evaluate staffing, scheduling, and the effectiveness of a unit’s productivity.

Examine personnel scheduling needs in relation to patients’ requirements for continuity of care and positive outcomes, as well as the nurse manager’s need to create a schedule that is fair and equitable for all team members.

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2

Learning Outcomes (2 of 2)

Evaluate the effects of floating, mandatory overtime, and the use of supplemental agency staff to nurse satisfaction and patient care outcomes.

Evaluate the impact of patient and hospital factors, nurse characteristics, nurse staffing, and other organizational factors that influence nurse and patient outcomes.

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3

Introduction

Staffing

Scheduling

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The Staffing Process (1 of 2)

Fixed staffing models

Flexible staffing

Centralized staffing

Decentralized staffing

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The Staffing Process (2 of 2)

Developing a Staffing Budget

Calculation of Full-Time Equivalents

Impact of Staffing on Patient Outcomes

Theoretical Framework for Nursing Staffing

Models for Nurse Staffing

Nurse–Patient Ratios

Alternative to the Nurse–Patient Ratio Staffing

Tools to Estimate the Number of Nurses Needed

6

Developing a Staffing Budget

Forecast workload to calculate number of FTE (full-time equivalents)

Productive time

Direct care hours

Indirect care hours

Benefit time

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Calculation of Full-Time Equivalents

Distribution of the FTEs

Based on budget

Includes the following:

Hours of operation of unit

Basic shift length

Activity patterns for unit

Shift rotation

Weekend requirements

Personal and professional requirements

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Factors in Staffing that Influence Patient Outcomes

Education

Overtime

Agency/float Pools

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Nurse-Patient Ratio

Requires set number of patients cared for by one nurse.

Mandated nurse-patient ratios.

Some state have legislation for this staffing.

10

Alternative to Nurse-Patient Ratio Staffing

ANA opted to support nurse staffing committee.

Safe staffing principles

Based on:

RN educational level

RN certifications

RN level of experience

Number of healthcare personnel

Geography of unit

Technology

Intensity, complexity, and stability of patients

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Patient Classification Systems

Acuity

Severity of patients’ conditions multifactorial

Patient classification types

Prototype evaluation system

Factor evaluation system

12

Budget-Based Staffing

Staffing developed with budget plan

Based on the Nursing Hours Per Patient Day (HPPD)

Direct care vs Indirect care

13

Complex Factors in Health Care Influencing Patient Outcomes

Missed Care

Hospital-acquired conditions

14

National Database of Nursing Quality Indicators

One component in evaluating effectiveness of staffing process

NDNQI opportunity to compare effectiveness in specific nursing service unit

Comprehensive national nursing database

18 Quality indicators to use for benchmarking

Nurse-sensitive data

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Nurse Overtime

Mandatory Overtime

Require staff to stay after their shift to fill vacancies

Prohibited by some states

Overtime

Not required

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Supplemental Staff and Float Pools

Organizations may use supplemental staff to fill temporary staff vacancies

Nurses may be used to fill unanticipated staff vacancies which involves “floating” from one clinical unit to another

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Organizational Factors that Affect Staffing Plans

Structure and Philosophy of the Nursing Services Department

Organizational support systems

Services offered

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Scheduling

Distribution of the FTEs

Based on budget

Includes the following:

Hours of operation of unit

Basic shift length

Activity patterns for unit

Shift rotation

Weekend requirements

Personal and professional requirements

19

Constructing the Schedule

Function of the staffing plan

Assigning days to personnel to work

Developed 1 to 3 months in advance

Constructed based on unit/facility policy

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Schedule Development Methods

Decentralized scheduling

Staff self-scheduling

Centralized scheduling

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Variable Affecting Staffing Schedules

Hours of operation

Shift rotations

Weekend rotations

Approved benefit time for the schedule period

Approved leaves of absence/short-term disability

Approved seminar, orientation, and continuing education time

Scheduled meetings for the schedule period

Current filled positions and current staffing vacancies

Number of part-time employees

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Evaluating Unit Staffing and Productivity

Managers must justify staffing

Provide productivity reports

Average daily census projects potential workload

Percentage of occupancy

Average length of stay

Nursing productivity

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Conclusion

Satisfaction of staff important

Patient outcomes important

Collaborative between manager and staff

Must meet needs

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