Managing through difficult conversation

 Review the company overview and the case study overview in the Final Project Case Study document. Create an outline of the pattern of facts leading up to the case study conflict, including the identification of stakeholders in the conflict. Your outline will help you determine the fact pattern needed to complete Milestone One in Module Three. 

Your outline must include these critical elements:

• The pattern of facts leading up to the case study conflict
• Identification of all the stakeholders in the conflict