management

 Prepare a report, including cover page, case study summary, use questions as headings, and reference page with APA 7th edition format.

Question to ans-

1. Did Zoom have a competitive advantage in 2020? If so, what was the source of the advantage?

2. Outline any threats that Zoom faced in 2020. How would you characterize Zoom's response to these threats? Would you have taken a different course of action? Justify your answer.

3. Looking forward to a world after the pandemic, what should Zoom do to sustain its performance?

 It is for a strategic management course, an MBA level paper, with and strict focus on matter and grammar.

 I have uploaded, the case study, excel sheet of grading patterns (which shows the way we will be graded), and it must include atleast 5-6 references and no plagiarism.