ITSM-3

Take note of FIgure 3.1

Think about the biggest project you worked on or biggest company you worked in and identify 1 example of each data point in that figure

Organizations

People

Information

Technology

Partners

Suppliers

Value Streams See Appendix A1. Think multiple roles workign together to produce value

Processes Think Inputs to outputs

Political Factors

Economic Factors

Social Factors

Technological Factors

Legal Factors

Environmental Factors