interpersonal and intrapersonal issues

Create an APA essay with 1200-1500 words, complete the following questions using 4 scholarly sources to support your perspective.

1. Discuss the concept of learned optimism and how it relates to coping with stress by individuals.
2. Describe how framing heuristics affect a manager's escalation of commitment.
3. Describe the five conflict-handling modes.
4. Explain the three conflict negotiation models and situations in which each would be appropriate.