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1. Do "Consider this case" exercise on page 189. Answer its questions.

2. Question 1 from "Reviewing the facts" on page 189.

3.  Do "Consider this case" exercise on page 201. Answer its questions.

4. Do exercise 4 from "Applying the ideas" on page 201.

5.  Do "Consider this case" exercise "Am I a manager or not?" on page 221. Answer its questions.