CRM Data Model

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 For your organization, you are responsible for developing a UML-based universal data model of the CRM to present to the CIO of your company.

Create a 1-page UML-based universal data model of the CRM.

Provide a 1/2-page analysis of your model with the UML-based universal data model of the CRM. 

Include the following in your analysis:

  • Assets
  • Customer Satisfaction
  • Agreements
  • E-mail responses
  • Additional meta-data groups

Use the software of your choice; such as Microsoft® Visio®, Microsoft® PowerPoint®, or LucidChart, to save your model as a PDF for submission.

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    • UML-BasedUniversalDataModeloftheCRM.pdf