Creating Value Through Operations

Reflection

Competency 1: Evaluate data-driven processes and approaches of an organization’s operations.

This reflection activity is comprised of two sections, collectively totaling a minimum of 500 words. Complete your reflections by responding to all prompts.

Operations Management

Explain what work in operations management looks like and what key operational decisions a firm needs to make to match supply with demand. Determine how to improve process efficiency by off-loading a bottleneck or how to balance a process by relocating work from one step to another. 

Evaluate the Lean Philosophy

​​​​​​​Choose 3 of the following questions to discuss:

• What is the Lean concept and why is it important to study? 
• How can Lean be applied to manufacturing and service processes? 
• Will Lean work in service environments? Why or why not? 
• Discuss ways to use Lean to improve 1 of the following: a pizza restaurant, a hospital, or an auto dealership. 
• Why is Lean hard to implement in practice? 

Explain the relationship between quality and productivity under the Lean philosophy.