Continual Improvement Process

There are different approaches to continual improvement processes. It is important for management to understand how to identify problems and to continually use a process to evaluate and improve performance. A common type of approach often used is called the scientific approach. This approach has four basic elements:

• Collecting data
• Determining the cause of the      problem
• Determining a solution
• Planning and making changes

In this discussion, you will learn how this approach can be used for continual process improvement.

To participate in this discussion, complete the following tasks:

• From your experience and research,      identify a business problem. Apply each element of the scientific approach      to this business problem.
• Discuss the outcome of applying      each element of the scientific approach and provide your recommendation      for making changes.
• What are the advantages and      disadvantages of using the scientific approach? Explain.