Case study

Case Study 3.1

Due: Sunday, End of Module by 11:55 p.m. EST

Assignment 3.1 Case Study 6.2 The Bean Counter and the Cowboy.

Questions

1. Was the argument today between Neil and Susan the true conflict or a symptom? What evidence do you have to suggest it is merely a symptom of a larger problem?
2. Explain how differentiation plays a large role in the problems that exist between Susan and Neil.
3. Develop a conflict management procedure for your meeting in 30 minutes. Create a simple script to help you anticipate the comments you are likely to hear from both parties.
4. Which conflict resolution style is warranted in this case? Why? How might some of the other resolution approaches be inadequate in this situation?

Writing Requirements

• 2-3 pages in length  (excluding cover page, abstract, and reference list)
• APA 6th edition, Use the APA template located in the Student Resource Center to complete the assignment.
• Please use the Case Study Guide as a reference point for writing your case study.