Case question

Please answer the 3 questions at the end of the case. Your responses should be two pages double spaced in Times New Roman, size 12 font.

Sources:

https://www.npr.org/2017/09/28/551874532/live-episode-starbucks-howard-schultz

https://www.npr.org/2017/02/13/514537998/lyft-john-zimmer

https://www.forbes.com/sites/bizcarson/2018/09/19/where-uber-is-winning-the-world-and-where-it-has-lost/?sh=72a149bf4d6e