You have a small company you started yourself about 2 years ago. Your company is growing rapidly and you now have nearly 200 employees. The rapid growth of your company has made it important to provide a plan for the company's ethical plans and strategies to incorporate social responsibility as part of the organization.

Write a 1,050- to 1,400-word Communication and Conflict Management Plan that will be included in your Ethics & Social Responsibility Plan. You may reference the Ethics & Social Responsibility Planning Outline to see how the overall plan will be organized.  The Communication and Conflict Management Plan includes the following:

  • Identify ways to incorporate ethical communication competencies into internal and external communication.
  • Apply the 6 ethical communication competencies to internal and external communications
    • Mindfulness
    • Effective Listening
    • Confirmation
    • Emotional Intelligence
    • Trust Building
    • Moral Argument
  • Explain how ethical communication, or the lack of it, can convey a message about the organization.
  • Analyze the role that power and influence play in ethical management. Can power and influence be used ethically?
  • Identify methods to use ethical conflict management. 
  • Examine the steps involved in ethical conflict management.
  • Apply conflict management steps to aid in becoming an ethical conflict manager
  • Explain how you, as an entrepreneur, can help direct these changes.
  • Explain how the changes made to communication and conflict management strategies will affect various parts of your organization.
    • 9 years ago
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