assessment 5 (5004)

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Due June 28th. instructions attached

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28.06.2025
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5004_assessment5_instructions.docx

5004_assessment5_western_medical_questions.docx

5004_assmt_5_example.pdf

5004_assessment5_instructions.docx

Write a 3–4 page response to an employment questionnaire requiring a self-evaluation of your leadership, collaboration, and ethical experiences.

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Introduction

An understanding of one's own approaches to leadership, motivation, collaboration, and ethical situations is important to the evolution of an effective leader. An introspective lens can help emerging leaders better understand and hone these important skills.

Preparation

Use the Western Medical Enterprises Questionnaire [DOCX] to complete this assessment.

Scenario

Imagine that over the past few months you have participated in several organizational projects and met many new people. The opportunities to collaborate and demonstrate your emerging skills as a leader prompted you to think about applying for a new position. After exploring online job postings, you prepared a resume and submitted the application to Western Medical Enterprises. A few days later you received the following email:

Dear applicant,

Thank you for your interest in employment at Western Medical Enterprises. We have received your application packet. The next step for all potential employees is to provide a narrative response to the questions in the attached document. Please return your completed document to me by replying to this email.

Once we receive your responses, we will review them and notify you of the next steps.

Good luck!

Sincerely,

Thomas Hardy Human Resources Recruiter Western Medical Enterprises

Instructions

Respond to the scenario by completing the Western Medical Enterprises Questionnaire [DOCX] . Be sure to follow the prompts in the document and, when complete, submit it for this assignment.

You will use the following to complete Section 2 of the questionnaire:

· Assessment 4 Activity: Self-Assessment of Leadership, Collaboration, and Ethics.

Please refer to the scoring guide for details on how your assessment will be evaluated.

Example Assessment: You may use the following to give you an idea of what a Proficient or higher rating on the scoring guide would look like:

· Assessment 5 Example [PDF] .

Competencies Measured

By successfully completing this assessment, you will demonstrate your proficiency in the course competencies through the following assessment scoring guide criteria:

· Competency 1: Apply qualities, skills, and practices used by effective healthcare leaders.

· Analyze one's own leadership qualities and actions relative to a specific experience, using personal core values of one's profession.

· Competency 2: Apply practices that facilitate effective interprofessional collaboration.

· Analyze one's own leadership and motivational techniques used to foster collaboration among stakeholders.

· Competency 3: Apply ethical codes and diversity best practices in healthcare organizations.

· Analyze actions taken in response to an ethical dilemma, using an ethical code.

· Competency 4: Produce clear, coherent, and professional written work, in accordance with Capella writing standards.

· Convey clear meaning in active voice, with minimal issues in grammar, usage, word choice, spelling, or mechanical errors.

5004_assessment5_western_medical_questions.docx

Western Medical Enterprises Applicant Questionnaire

Directions: Please provide responses to the two sections below. The expectation is that each response is from 1–2 pages in length (not including the information already present in this document which is approximately one page). You are expected to support your assertions, ideas, or opinions with at least two scholarly or professional resources where appropriate using current APA style and formatting.

Section 1: Leadership and Collaboration Experience

Briefly describe an instance where you were required to lead and motivate a team of professionals to collaborate. It does not need to be in a health care setting. If you have not lead a team of professionals before, use a different example.

Next, analyze your approach to the challenge using specific examples. It is not important whether or not your efforts were successful. What is important is the approach you take to appraising your leadership and collaboration decisions and actions. Do the following:

1. Analyze your leadership of the project. Consider the following:

· What was the purpose or shared vision of the team?

· The effectiveness of your leadership approach and style. Did you get “buy in” from stakeholders?

· Decision making processes and outcomes? What were your good decisions? What would you have done differently?

· How did you communication your vision, values, decisions, information, et cetera?

2. Analyze your approach to fostering collaboration and motivation among stakeholders. Consider:

· How well you facilitated member or participant collaboration and engagement with one another. Did participants communicate effectively?

· Actions you took to motivate people to realize your vision or tactics. Did the team or participants feel motivated and energized by you? Why or why not?

[Enter Your Response for Section 2 Here]

Section 2: Ethics Experience

Briefly describe an ethical dilemma that that demonstrates your application of ethical principles in the health care setting. Next, analyze your response or actions (even if there were none) to the event against one of the reference points below. Were your inactions or choices supported by the chosen framework? Be specific and include two references citing one or more of the following.

· Any workplace code of ethics (consider choosing one from a place you work or have worked).

· The professional code of ethics for your profession.

AND one of the following:

· Levitt, D. (2014). Ethical decision-making in a caring environment: The four principles and LEADS. Healthcare Management Forum, 27(2), 105–107.

· American College of Healthcare Executives. (n.d.). ACHE code of ethics . https://www.ache.org/about-ache/our-story/our-commitments/ethics/ache-code-of-ethics

[Enter Your Response to Section 2 Here]

***End of Document***

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5004_assmt_5_example.pdf

Self-Assessment of Leadership, Collaboration, and Ethics

Learner’s Name

Capella University

NHS5004: Collaboration, Communication, and Case Analysis for Master's Learners

Instructor Name

January 13, 2025

Self-Assessment of Leadership, Collaboration, and Ethics

A leader is responsible for promoting collaboration and fostering trust among team

members. Trust among team members reflects mutual confidence in each other’s experience and

expertise, thereby encouraging interdependence. Collaboration within the team helps achieve

organizational goals. The first section of this assessment will address the importance of

leadership, styles of leadership, styles of decision-making, forms of communication, and

importance of collaboration. The second section will address the relevance of ethics. The

sections will discuss collaboration and ethics in a way that represents answers to a questionnaire

provided by Western Medical Enterprises.

Section 1: Leadership and Collaboration Experience

Three years ago, I started working with ABC Laboratories Inc. as a marketing manager

for its Houston branch. ABC Laboratories Inc. is a pharmaceutical company with its

headquarters in New York City. The company has 24 branches across the United States of

America. I was leading a team of 11 members when a new project was initiated. This project

involved marketing a new drug for influenza that was introduced by the laboratory’s research

and development department. The objective of the new project was to understand the product

and the target market and create a marketing plan within 3 months. As the leader of the

marketing team, I was responsible for communicating the objective of the new project to the

team. It was important to highlight the various processes that would be followed. The team was

informed that the project would require not only collaboration within the marketing team but also

collaboration with professionals from other departments such as sales, finance, and research and

development.

To meet the objective of the new project, I decided to follow the democratic style of

leadership. My team comprised members from different age groups and ethnic backgrounds. I

wanted to involve each one of them and benefit from their experiences, creativity, and

professional expertise. The democratic style of leadership encourages team members to be more

participative and provide suggestions when required. I was responsible for ensuring that there

were no deviations and hiccups in the course of the project. Following the democratic style of

leadership created an open-door policy for communication with the team members, encouraging

the exchange of ideas and feedback (Sing et al., 2024). This not only motivated team members

but also helped them develop a sense of ownership towards the project because their inputs were

genuinely considered during decision-making. This, in turn, decreased absenteeism and

employee turnover and improved the team’s efficiency in meeting project objectives.

Decision-making is a major element of leadership, and I chose the analytical and the

behavioral styles of decision-making. Following the analytical style, I ensured that I collected

and analyzed all project-related data to make decisions. Although time consuming, this decision-

making style helps cover possible loopholes when considering a course of action. The behavioral

style helped me foster trust in the team as I consulted the team members before finalizing any

decision (Sing et al., 2024). This helped assuage concerns members might have had and helped

them stay up-to-date with the project’s progress. Although the project was successful, in

hindsight, I would have employed the behavioral style of decision-making a lot more than the

analytical style. This would have reduced the time I spent during the planning phase, which

would have helped the team achieve the objectives of the project in a shorter time span (Sing et

al., 2025).

Communication is essential for the successful completion of any project. Effective

communication ensures that team members are aware of objectives and that there is no

redundancy in the course of action. It was important to ensure that communication between the

marketing team members was clear. It was also essential that communication between the

marketing team and the teams from other departments was clear and objective. Transparency in

communicating project requirements promoted coordination between the team members. As a

leader, I was assertive while communicating. Consequently, I could express my ideas and

provide feedback in an honest and direct manner while also respecting my team members’

suggestions and opinions (Atkisson, 2022). This was consistent with my chosen style of

leadership and decision-making. I also made sure that all channels of communication, formal or

informal, were open, ensuring clarity in the tasks that needed to be performed. Team members

were assured that they could approach me to discuss any problems or grievances, which made

them feel more valuable to the organization. This made the team feel more confident in my

position as a leader.

The right blend of communication and leadership styles was reflected in the commitment

the team had to completing the project efficiently and effectively. As a leader, I was responsible

for ensuring effective collaboration between team members from different ethnic backgrounds,

age groups, and specializations. Such collaboration was important for knowledge sharing and

fostering mutual trust, which led to the successful achievement of targets and objectives. To

encourage team members to perform better both individually and as a team, a team-based

reward system was introduced. In this reward system, all monetary or nonmonetary incentives

were linked to the achievement of team goals. This encourages team members to collaborate,

develop confidence in each other’s skills, and delegate tasks based on the expertise of team

members.

This leads to the achievement of project objectives and enables team members to rely on each

other’s work. High interdependence, within the team and with other departments, and an

environment requiring cooperation promote collaboration (Kates et al., 2024). Using the team-

based reward system, I was able to develop a concept of “we” rather than “me” in my team. This

approach was initially resisted because the team was concerned about below-average performers

bringing down the entire team’s incentives. However, through one-on-one conversations,

workshops, mentoring, and outbound training, I was able to make the entire team believe in each

other’s strengths and encourage them to help one another. My experience in this project made

me realize the importance of understanding the team’s requirements and ensuring their

involvement in achieving a project’s objectives.

Section 2: Ethics Experience

As a health care executive, I have faced ethical challenges that can directly impact the

lives of patients and their families. To handle these challenges effectively, I refer to the code of

ethics devised by James Childress and Tom Beauchamp in Principles of Biomedical Ethics. This

code of ethics outlines principles designed to help professionals in health care settings handle

ethical challenges with integrity and honesty. The code of ethics document presents four

principles: autonomy, justice, beneficence, and nonmaleficence. When two or more of these

ethical principles conflict with one another, an ethical dilemma arises. When I face an ethical

dilemma in my professional life, I use the LEADS framework, which stands for lead self, engage

others, achieve results, develop coalitions, and systems transformation, to make a fair decision

(Fischer & Sitkin, 2023). The LEADS framework describes the abilities, skills, and knowledge

an ethical leader requires at all levels in an organization.

The fundamental aim of the health care sector is to sustain or improve the overall quality

of life and create a health care system that is affordable, efficient, and accessible. As a marketing

manager, I recently faced an ethical dilemma regarding a new drug that was introduced by our

company to treat the influenza outbreak in the United States of America. This drug showed

promising results in its testing stages and was approved for sale. The drug was a combination of

three compounds that could treat influenza and was priced at $1,500 for five pills. For the

effective treatment of influenza, an individual would likely need to consume at least 15 pills. An

assessment of the local target market revealed that 62% of the patients affected by influenza

were from low-income households. These individuals found it difficult to afford such an

expensive drug.

Justice, an ethical principle, emphasizes that medicinal resources and medical facilities

should be fairly and equally distributed among all individuals who require it. Similarly, the

principle of nonmaleficence emphasizes that a health care executive should act keeping a

patient’s welfare in mind and actively work toward preventing harm to the patient (Fischer &

Sitkin, 2023). On understanding the target audience, I realized that marketing an expensive

product to a mostly low-income population went against the ethical principles of the health care

profession. During an internal survey, we noticed that the drug was distributed unequally.

Individuals from high-income households could easily afford the drug. However, individuals

from low-income households, who were mainly affected by the disease, could not afford the

drug and became critically ill. The ethical principles of justice and nonmaleficence conflicted

with the project’s initial objectives and posed an ethical dilemma.

The main issue with this drug was its affordability. To resolve this, I set up a committee

that comprised members from the research and development, sales, and finance teams. The

committee’s purpose was clearly communicated. The committee devised processes to make the

drug more affordable and to increase its potency so that a smaller dosage could be effective.

After carefully considering ethical principles, the committee agreed to outsource the research and

development of the drug to another organization. This organization was able to develop the drug

at a much lower cost. Another method that we implemented to reduce the drug’s cost was to use

a cheaper, but equally effective, alternative to one of the compounds used in the drug. Thus, the

cost of the drug was reduced to $750 for 10 pills, which was affordable for low-income

households. Since the influenza outbreak was massive, these drugs were sold throughout the

country and generated large profits for the company. I was able to efficiently resolve the ethical

dilemma by following the LEADS framework.

Conclusion

The leader of a team of diverse individuals must understand the right leadership styles,

decision-making techniques, and forms of communication. This helps in motivating the team and

making them feel connected to organizational goals. While motivation is an important

responsibility of a leader, it is also important to ensure that actions are ethical. A leader is not

just responsible for the morale of the team he or she manages; the leader also has a responsibility

to the stakeholders of the organization, whether internal or external. Following a defined

framework of ethics sets an example for the team and the rest of the organization about the

importance of ethical decision-making.

References

Atkisson, C. (2022). Mentors matter: Association of mentors with project success in the apache software

foundation incubator. PloS One, 17(8), e0272764. https://doi.org/10.1371/journal.pone.0272764

Kates, J., Brown, C., Campolieto, J., & Brucato, M. (2024). Health professions students'

reflections about principles of interprofessional collaboration after shadowing

interprofessional palliative care rounds. American Journal of Hospice & Palliative

Medicine, 10499091241296856. https://doi.org/10.1177/10499091241296856

Singh, P., Singh, S., Kumari, V., & Tiwari, M. (2024). Navigating healthcare leadership: Theories,

challenges, and practical insights for the future. Journal of Postgraduate Medicine, 70(4),

232-241. https://doi.org/10.4103/jpgm.jpgm_533_24

Fischer, T., & Sitkin, S. B. (2023). Leadership styles: A comprehensive Assessment and way forward

The Academy of Management Annals, 17(1), 331-372.

https://doi.org/10.5465/annals.2020.0340

https://doi.org/10.5937/IJCRSEE1702047A

https://doi.org/10.2139/ssrn.2956807

https://www.researchgate.net/publication/280309572_Team-based_incentives_Creating_a_Culture_of_Collaboration_Innovation_and_Performance

https://researchgate.net/publication/323797001_Leadership_Styles_Using_Appropriate_Styles_in_Different_Circumstances

https://doi.org/10.1016/j.hcmf.2014.03.013