Apply: CRM Packages Presentation

 

Assignment Content

1. The CEO of the manufacturing company you are currently consulting for has now asked you to look into implementing a CRM. The company currently uses spreadsheets to track sales calls and a paper address book to keep customer information. The CEO has asked you to research and recommend a CRM that will meet the company’s needs.
   
   Research at least three CRM packages.
   
   Use Microsoft® Excel® to create a comparison table that compares the pros and cons of each package.
   
   Select one product for the manufacturing company.
   
   Create a 10- to 12-slide narrated, multimedia-rich Microsoft® PowerPoint® presentation for the customer on why implementing the chosen CRM is prudent. Be sure to address the following:
   
   • Why the chosen package is most appropriate
   • How this software will be an improvement over their current methods
   • How the chosen CRM package will fit into the overall enterprise of the organization
   • The benefits customers can expect as a result of implementing the new software
   • Notes:
     "Multimedia-rich" includes audio and video components. Multi-media aspects of the presentation examples include the following:
     
     
     audio
     
   •  including audio within the presentation (Insert > Audio),
   •  narration of the slide contents via detailed speaker notes,
   •  incorporating an audio component (URL, flash) with relatable content, or
   •  including an audio file that narrates the slides, which does not have to be in sync with the presentation slide arrangement
   • video
     
   •  including audio within the presentation (Insert > Video),
   •  incorporating an video component (URL, flash) with relatable content, or 
   •  including a video file that narrates one or two slides, which does/do not have to be in sync with the presentation slide arrangement
   • Detailed speaker notes are not required. Speaker notes are encouraged because the essence of a basic presentation is to present a snapshot of information.
     
     
     Submit your assignment.