Action

500 words

When you reflect on the initial request of your client, consider the following questions:

• What role did you take in response to your client?
• What could you have done differently?
• Does your role fit clearly into one of the models of consultation (i.e., expert, doctor, or process consultant)? Explain your answer. 
• What were the questions that had the biggest impact on your client?
• As you reflect back, what was happening in your own mental processes?
• What biases have you identified in your own perceptions, emotions and judgment?
• What are your next steps?