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EEENNNGGG
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Social media in the workplace
Development of social media
Business uses of social media
Laws that affect use of social media in the workplace
Company legal exposure due to use of social media
Protecting the company
Agenda
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Social media performs like a two-way street of communication.
Social media according to Allen (2010) allows one end to receive information while giving the receiver an opportunity to communicate back.
Introduction
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Social media communication tool in business
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Reputation
Morale
Productivity
Confidentiality
Impact of social media to the company
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Appreciated workers will return the favor
Constructive feedback
Employee recognition
Productivity
Benefits of employee use of social media
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The national labour relations act
The fair credit reporting act
Anti-harassment law such at Title VII, the Age favouritism in Employment Act and the Americans with Disabilities Act
General privacy rights under the First Amendment, Stored Communications Act or Federal Wiretap Act
Examples of federal and state laws that influence the use of social media in the workplace.
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Awareness
Profits generation
Brand promotion
Demand increases
Benefits of Advertising through social media
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An inclusive social media policy can reduce upcoming costs by positioning workers on notice as to what content and conduct is satisfactory in employing social media.
Policy can provide a base for future corrective action to be exercised (Hartley, 2012).
cautious reflection have to be adhered to the guidelines of a social media policy.
It is significant for managers to consider that there is no one policy that will work for every manager or avert all perils.
Managers have to execute plans that explain social media and its uses and summarize which actions are related to the plan.
The policy must as well reference all other pertinent plans, including the company’s anti-discrimination/harassment policies, workstation use policies and privacy policies.
Policies involving social media
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Be confidential
Protect property rights
Respecting others
Remain transparent
Creating legal business accounts
Guideline for proper communication through social media
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Inappropriate or offensive content
Online harassment or discrimination
Keeping online records
Expectations of privacy for workers and clients
Legal and ethics specifications
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Monitoring internet use at work - Company policy should make clear there is mo expectation of privacy (Appignani et al., 2017).
Privacy issues - Electronic Communications Privacy Act and The Stored Communication Act.
Off-duty conduct
Social media at work
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Disclosure of private data of the corporation or clients.
Disclosure of material within information in infringement of securities policies.
Damage to brand, image or reputation of the corporation.
Declarations that are harmful, offensive, or inflammatory (Lanham, 2010).
unlawful statements or endorsements on behalf of the company.
Social media: Risks Created by Employee Use
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Eligibility and Program Parameters
Reimbursement
Security—protecting data
Monitoring
Expectation of Privacy Issues
End-user support
Policy violations
Using “Bring Your Own Device” (BYOD) to reduce risk of social media
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Social Media in business has both negative and positive implications
Social media should be used to strike a balance between the community and the employees policies
Social media tools should be used as way to shape the workplace environment.
Conclusion
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Allen, J. (2010). Social media at the workplace. Enterprise/Salt Lake City, 39(34), 10.
Appignani, T., Jones, S., Watson-Manheim, M. B., & Welch, E. (2016). SOCIAL MEDIA IN THE WORKPLACE. AoIR Selected Papers of Internet Research, 5.
Hartley, S. (2012). Social media in the workplace. Busidate, 20(4), 6.
Lanham, J. R. (2010). Social media and the workplace. Employment Law Commentary, 22(1), 1-7.
References
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