Week 9 Discussion- Improving Business Performance

Improving Business Performance

Week 9 Learning Resources

System Thinking and Social Change

Using these resources, you will explore how applying systems thinking principles can be used to promote positive social change. As you review these resources, consider how you might apply systems thinking to create change. How might these concepts benefit the greater good?

· Hernández, A., Ruano, A. L., Marchal, B., San Sebastián, M., & Flores, W. (2017).  Engaging with complexity to improve the health of indigenous people: A call for the use of systems thinking to tackle health inequityLinks to an external site. .  International Journal for Equity in  Health,  16(1), 26–31. https://doi.org/10.1186/s12939-017-0521-2

· Stroh, D. P. (2014).  Systems thinking for social change: Making an explicit choiceLinks to an external site. .  Reflections,  14(3), 35–42.

· Stroh, D. P., & Zurcher, K. (2012).  A systems approach to increasing the impact of grantmakingLinks to an external site. .  Reflections,  11(3), 31–43.

Ethical Consideration

Through these resources,  you will investigate how the application of systems thinking principles and tools can assist managers in understanding and mitigating ethical dilemmas. As you review these resources, consider some ethical concerns that you may have encountered in your personal and professional life. Can you think of any ways in which systems thinking principles could have done anything to address or alleviate those concerns?

· Bardoel, E. A., & Haslett, T. (2006).  Exploring ethical dilemmas using the “drifting goals” archetypeLinks to an external site. .  Journal of Management Education,  30(1), 134–148. http://dx.doi.org/10.1177/1052562905280836

· Noga, T., Pant, L. W., & Shaw, L. (2011).  Recalibrating ethical dilemmas using the “fixes that fail” archetypeLinks to an external site. .  Journal of Business Ethics Education,  8(1), 115–118.

· Steele, R., & Derven, M. (2015).  Diversity & inclusion and innovation: A virtuous cycleLinks to an external site. .  Industrial and Commercial Training, 47(1), 1–7.

· Werhane, P. H. (2002).  Moral imagination and systems thinkingLinks to an external site. .  Journal of Business Ethics,  38(1/2), 33–42. https://doi.org/10.1023/A:1015737431300

Important Documents and Resources for the Week

Goldratt, E. & Cox, J. (2014).  The goal: A process of ongoing improvement (4th ed., pp. 124–236). North River Press. Note: This resource will be used for this week’s Discussion.