Table: Insurance Claim Approval Times (Days)
Old Process
Elapsed Time
New Process
Week
1
32
13
30
2
14
24.6
3
35.8
15
33
4
36
16
20
5
30.5
17
23.5
6
34.5
18
22.6
7
39.5
19
27.4
8
38.5
22.7
9
39
21
25.5
10
41.5
22
23.2
11
39.6
23
21.5
12
40.3
24
20.5