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,U\QD�6WUXW\QVND Department of Computer Science
Ternopil Ivan Puluj National Technical University
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*DOLQD�.R]EXU Department of Computer Science
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/HVLD�'P\WURWVD Department of Computer Science
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2OHQD�6RURNLYVND Department of Management and Administration
Ternopil Ivan Puluj National Technical University 7HUQRSLO��8.5$,1(�
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/LOL\D�0HOQ\N Department of Management and Administration
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Keywords—information technology, digital economy, digital technologies, information management system, digital business model, business processes, BPM, business process management, CRM, ERP.
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