Week 5 Project

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Summary

This week you explored how knowledge management helps businesses capture, create, distribute, and apply information and knowledge to enhance decision making and business processes across digital enterprises. Today's organizations require knowledge management systems because knowledge has become a potential source of competitive advantage and a strategic and central productive asset in today’s information economy.

You also learned how DSS enhances business performance by helping managers make better decisions. You discussed several DSS applications and learned how GDSS facilitates decision makers to work together as a group rather than individually.

In addition, you explored how organizations can use IS to redesign their business processes and organizations.

You investigated Web-based ESS and EAI software and learned how EAI integrates applications on a common platform and how to tie the interfaced information into an ESS.

You learned about change management to ensure success when implementing IS. The lectures focused on a few techniques to avoid system failure.