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Introduction:

Alipay is a mobile and online platform acting as a third party for different payment systems. This system was the establishment in Hangzhou, China in February (2004) with the help of Alibaba group and its founder Jack Ma. No matter how large a company is, the company has to go through the process of handling their stakeholders and coming with policies that satisfy their stakeholders as well. Alipay is having an issue in the executable plan. Hence PMO will help the project in establishing the standards required for the execution of this program. In this module, stakeholder identification along with an analysis of their interests will be carried out.

Program Stakeholder Identification:

Program stakeholder identification aims to organize the information related to stakeholders in a systematic way so that if anyone from the management wants to refer to the information they can easily find out concerned stakeholder. All key stakeholders are involved are present in this in the registration form. This register lists the key stakeholders and arranges them according to their relationship with the project, ability and some other characteristics that will act as a guide for the employees.

According to table 1, five major stakeholders are identified in case of Alipay. These stakeholders include:

· Managers

· Business Partners

· Customers

· Researchers

· Developers

Business partners fully engage in the activities of the company while managers are the ones look after all the managerial concerns of the company effectively. Customers are like the monitors in the working of the company and researchers are important for providing the required data. Developers also have the responsibility of passing on the data however, they are more important as well since the developers are making the online third party system work. However, there are other stakeholders involved as well such as sponsors and regulators who fall in the category of management concerns.

Table1: Stakeholder register

Stakeholder influence/interest matrix:

Living up to the expectations of the stakeholders is one of the hardest tasks. In this case, stakeholder influence/interest matrix can prove useful as this matrix will help in understanding the diversion of attention as soon as the situation faced changes. This matrix will be offering a qualitative analysis of the situation along with the areas of risk management. At present, there are issues in the management of the company which includes poor management. The absence of a sorted out technique and clear targets is a factor that would block fruitful accomplishment of the stakeholder objectives.

Stakeholders

Interest

Influence

Low* High

* Note: The indication of the arrow shows low to high in both the interest and influence axis.

Conclusion:

To conclude, Regardless of how huge an organization is, the organization needs to experience the way toward taking care of their partners and accompanying strategies that fulfill their partners too. Alipay is having an issue in the executable arrangement. Consequently, PMO will help the task in building up the gauges required for the execution of this program. In this module, the partner distinguishing proof alongside an examination of their interests will be completed. All the stakeholder information can be managed easily with the help of the stakeholder analysis table and the register developed.

References:

Ji, X. (2017). Red Packets in the Real and Virtual Worlds. How Multi-Function WeChat Influences Chinese Virtual Relationships.

Chadha, R. (2018). Understanding Asia's Digital Payments Giant, Ant Financial - eMarketer. Retrieved from https://www.emarketer.com/Article/Understanding-Asias-Digital-Payments-Giant-Ant-Financial/1015879

Ying Wu. (2018). alibaba | Smurfit MBA Blog. Retrieved from http://smurfitschoolblog.com/tag/alibaba/