MGT3045 WK 4 Discussion

Performance Appraisal Tools

There are various tools used for performance appraisals, such as the following:

Graphic Rating Scale: Shows performance on a continuum ranging from low to medium and high

or unsatisfactory to excellent performance. This is based on a particular trait or behavior marked

along the line.

Checklist: Shows if the skill or outcome was learned or achieved.

Likert Scale: Shows each trait, skill, or outcome on a continuum numbered from 1 to 5 or 1 to 7.

Ranking: Includes forced ranking and involves comparing employees.

Narrative and essay formats: Shows strengths, weaknesses, goals, and performance, and is not

limited to numbers or objective de�nitions.

Tools enable you to measure performance, but they also have drawbacks.

Drawbacks of Performance Appraisal Tools:

Narrative methods require time to prepare and are hard to use for determining promotions and raises.

The unstructured nature of these assessments makes employees resist them as they can contain

personal statements and potentially discriminative commentary. Narrative assessments give

evaluators the freedom to say what they please, with few guidelines from the legal department or

HRM. Most HR practitioners �nd this freedom excessive and potentially dangerous.

Objective measurement tools, such as graphic rating or the Likert scale, minimize the risks associated with narrative tools. Objective measurement tools are structured, usually preapproved by the

organization's lawyer or maybe even developed by a measurement expert. Yet these tools are not

perfect. They may result in demotivating employees who feel that they are just numbers and resent

their comparison with other employees. Managers may have to face questions such as: "Why am I a '5'

and why is Joe, who is lazier than me, a '6'?" Using this tool may not promote effective teamwork.

Ethical problems occur frequently in business, and HR professionals need to help prepare leaders for ethical challenges impacting performance appraisals. Read the Supplemental to learn more about what

companies can do to prevent the ethical lapses of business leaders.

 

Additional Materials

HR Ethics: Building Ethics with Multisource Appraisals and Coaching

(media/week4/SUO_MGT3045_W4%20L3.pdf? _&d2lSessionVal=Npd2ZTVMmXiNwfIfAzevFsqUR&ou=92916)

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Performance Tools (media/week4/SUO_MGT3045_W4%20L3%20B.pdf?

_&d2lSessionVal=Npd2ZTVMmXiNwfIfAzevFsqUR&ou=92916) 