week5-Apply: Contingency Plan and Executive Presentation
Running Head: NETFLIX PROJECT PLAN 1
NETFLIX PROJECT PLAN 2
Submitted By:
Project Title: Netflix Brand Evaluation
Project Objectives:
· Formulating a structure that will guarantee future company success and minimize deficiencies in the organization.
|
Operational step |
Responsible person |
Timeline |
|
Review the existing Netflix’s structure |
Zack (Market Research Manager) |
One week |
|
Identify the deficiencies in the company |
Simon (Research and development representative) |
Two weeks |
|
Undertake interviews on the customer, employee, and stakeholders' feedback on service provided. |
Lyne (customer service manager) |
Four weeks |
|
Share the findings of the survey with the management team. |
Olive |
One week |
· To meet customer satisfaction through the production of the most sought for content.
|
Operational Step |
Responsible person |
Timeline |
|
Identify recent content uploads by the company |
Simon (Research And Development Representative) |
One week |
|
Identify the customers who will give their comments on the quality of the content |
Britney (Marketing Manager) |
Three weeks |
|
Survey the quality of the content created by Netflix company |
Willis (Quality Assurance Manager) |
Five weeks |
|
Consolidate a quality report of the content created by Netflix Company |
Olive |
2weeks |
· To ensure the growth of the business even with the challenges faced by the organization and try to give its best.
|
Operational step |
Responsible person |
Timeline |
|
Identify the market share of the last three years |
Jim (Sales Manager) |
Two weeks |
|
Analyze the performance of the past three years |
Willis (Quality Assurance Manager) |
Four weeks |
|
Review other factors that may have contributed to the performance |
Britney (Marketing Manager) |
Two weeks |
|
Share the information with the Management |
Olive |
One week |