Global Healthcare Leadership

1. Strategies to reduce conflicts

Emotional competence is defined as personal skills that help him, or her understand and act accordingly towards his/her own emotions and the emotions of people surrounding him/her. The leader can read his employer's signals and controls his reactions (Lexa, 2017). The three strategies that can help reduce emotional conflicts and bring unity are described below.

i) Employ people who can work in a team

It essential to hire people, who mingle with other team members easily, a highly experienced or competent person with no ability to associate well with others may lead to conflict (Lexa, 2017). When hiring employees, public relation is an important aspect to look at before being accepted in the job. Employees who interact well with others create a cohesive environment.

ii) Respect for every one

Respect for everyone in the team is paramount (Campbell, 2018). When the leader appreciates every worker's contribution, the worker's morale increases, thus high productivity and efficiency, it also promotes consultation within the team members, i.e., those with good technical skills work closely with experts in other areas, e.g., financial skills.

iii) Quick resolving of issues

In normal working conditions, people may disagree on one thing or the other. A good leader is required to help the disagreeing employees resolve the issues immediately (Campbell, 2018). The leader should encourage the team members to solve the issue or involve a third party before the issue is taken to the manager.

2. Strategies outcome

Hiring team workers

A healthy interaction is not only with the team members but also with the organization leaders. Cohesion at work creates a good working environment and increases the employees' willpower to work. This reduces labor turnover, thereby reducing the cost of hiring and loss of competent and experienced workers (Campbell, 2018). Workers with high public relations skills positively impact the client, their bosses, and their co-workers. It is therefore important to organize seminars for the workers, to be taught public relations skills and how to handle themselves in case of disagreements.

Respect for every one

When every one employee feels appreciated and his/ her work recognized, the employee owns the job and gives his/her very best in the job(Campbell, 2018). Increased motivation results in high productivity and more revenues for the company, and reduced time wastage. Employers need to create a good working relationship with their employees by recognizing them and awarding their efforts immovably.

Quick resolving of issues

Quick resolving conflicts ensure that ill-feeling about the employer or another employee is eliminated (Lexa, 2017). The chances of the indifferences escalating to unbearable actions are reduced by quickly resolving the matter; this also reduces the widening of the gap between the two conflicting parties. A mediator between the two parties is a very important person who will make sure that the two parties agree, thus reducing conflict at the workplace. Quick resolving of issues helps the employers make sound decisions free from biasness.

3a. How organizational cultures affect work relationship

Organizational culture refers to the beliefs supported by organizational structure and strategies to enhance good working relations (Campbell, 2018). A strong culture ensures that the employees know what is required of them by their employers and helps them believe that their decisions are appropriate at the time of decision making. Proper behaviors at the workplace are a culture that is expected from every stakeholder. When the leaders behave well towards their employees, the same will be reciprocated, thus reducing conflicts.

b) Knowledge, skill, and attitude to promote cohesion in the workplace.

A good leader should know how his employees behave when faced with a certain phenomenon; this will help him respond to the reaction positively (Campbell, 2018). A skilled leader should promote team building; this can be achieved by organizing events where all employees participate. The activities that promote cohesion between the members should be encouraged, e.g., finding solutions to existing general challenges in the company, ball games, etc. A friendly relationship between the employer and the employees promotes workers' self-esteem, thus increasing productivity.

c) Leadership strength

A good leader should have strong communication skills (Campbell, 2018). This will ensure that he communicates well with his employees, making them understand fully the reasons for the decisions made. When the employees are approached respectfully, the chances of conflicts are reduced.

References

Algert, N. T. (2021). Conflict management and leadership development using mediation. IAP.

Campbell, A. (2018). Global leadership initiatives for conflict resolution and Peacebuilding. IGI Global.