Week 3 Project

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Telecommunications Applications

The major telecommunications applications for e-business and e-commerce are:

E-mail: reduces long-distance telephone charges and enables different sections of an organization to communicate.

Voice mail: digitizes the sender’s spoken message and transmits the message over a network. The message is then stored on a disk for later use.

Groupware: provides additional e-mail support for enterprise-wide communication and helps workgroups at different locations in the organization.

Fax: transmits scanned documents with text and graphics over telephone lines.

Teleconferencing: permits groups of people to talk simultaneously over a telephone or via e-mail.

Videoconferencing: provides the teleconferencing facility with an additional feature that allows people to see each other over video screens.

Data conferencing: permits groups of people to work on the same data simultaneously.

Digital information services: permits people to obtain information from outside the organization instantly without leaving their workstations.

Distance learning: delivers education to individuals at multiple locations. Your participation in this course is an example of distance learning.

Electronic Data Interchange (EDI): enables computer-to-computer exchange of standard transaction documents such as invoices, bills of lading, and purchase orders between two organizations.