needed assistance

Running head: STATEMENT OF THE PROBLEM 1

STATEMENT OF THE PROBLEM 8

Statement of the Problem

Excelsior College

Integrated Business and Management

Kellogg’s Brown and, Inc. is a U.S. based company operating in fields of science, technology, and engineering. KBR works in various markets including aerospace, defense, industrial and intelligence (KBR, 2021). They use contractors both nationally and internationally. Employees are used as contractors and subcontractors. This process sometimes leaves the company with a high turnover of workers. Due to contractors being terminated with short notice. While working in the warehouse as a Logistics Lead. I noticed all the personnel are new and were hired as entry level associates with no supervison or training to assist them with learning processes of Warehouse Operations. Additionally, the Standard Operation Procedures (SOP) were last updated 3 years ago.

During day-to-day operations, packages are excepted but not all packages are checked and processed before being released to the customer. Some packages were given to fellow customers. Then later asked about these packages that were received. No one would have an answer to where the missing packages are. Policies before COVID-19 involved face to face interactions. Some items need to go through an inspection by the Quality Assurance to ensure it meets standards to fly into space. Because of this some packages are not opened to ensure they are not damaged before inspections. One specific example of an issue involved an item that needed inspection. Another item that did not need inspection arrived in the same package. The package only stated the item that needed inspection on the package. So, it could not be opened, and we went through an investigation due to a missing item we received.

The ethical implications in the logistics operations in the warehouse is privacy and confidentiality. The items are parts we process must be closely monitored from place to place. My company works for the National Aeronautics and Space Administration. If the things work on got into the wrong hands it could put lives at risk. The laws of the government are to be required to be adhered to by contractors and associates of the government.

References

“Our History.” KBR, 2021, www.kbr.com/en/about-us/our-company/our-history.