Quick question

Communication Success Plan

Introduction: Holden and Bill are agents. They are new partners and have only been working together for less than a year. Holden is a newbie; he is 25 years old, a millennial, and he has strong beliefs about XYZ. Bill is a veteran; he is 45 years old, a Generation X-er, and he has strong beliefs about XYZ. Their supervisor has suggested that they see you, the communication counselor, to resolve their issues concerning XYZ.

Problem: After meeting with Holden and Bill, I identify that their conflict is XYZ.

Strengths and Weaknesses: I have also identified the following communication strengths and challenges for each individual.

Holden Strengths: Challenges: Bill Strengths: Challenges:

Recommendations

To improve their communication, I recommend the following tools for Holden and Bill to use to improve their communication and relationship.

Note: Your plan may include separate tools for Holden and Bill because each have their own challenges, and the plan should also include specific tools that they can use together when struggling to communicate successfully