MGM335 Unit 4 Individual Project
Korean Air enhancing employee satisfaction
Author: Hyun-bin, Kim
Publication info: The Korea Times ; Seoul [Seoul]26 Sep 2019.
Abstract: None available.
Full text:
By Kim Hyun-bin
Korea's flagship carrier Korean Air, which has achieved great success in the global aviation industry over the last 50 years, is now working internally to raise employee satisfaction, in the belief that this is the best way to become one of the most prestigious airlines in the world.
It has initiated numerous programs to guarantee employees more freedom in working-time management and attire as well as provide better working schedules for cabin crew.
The carrier recently held a 'family day' event for the first time, inviting over 1,600 children of employees for a chance to learn about and experience their parents' professions.
'We are making these changes to create a work environment which anyone would love to be part of,' a Korean Air official said.
Korean Air HQ becomes children's playground
On Sept. 20, the employees and their children visited the Korean Air headquarters located in western Seoul for its first 'family day' event, where it gave youngsters a glimpse of what their parents do for a living.
One of the maintenance hangars was turned into a theme park consisting of a Boeing 787 airplane, an air castle, a family photo zone and snack corner, with programs such as face painting and mini Olympics provided.
After the event the company's online bulletin board was flooded with comments of gratitude from employees, who said they were pleased that their children got a chance to learn about their professions and have fun at their workplace.
Korean Air plans to make the event a regular affair and to expand it to all other Hanjin Group affiliates.
In May, the company also invited employees' parents to a similar event. In August, it hosted a table tennis class for 100 children of workers, with players of a table tennis team sponsored by Korean Air. In summer, it also opened the swimming pool at its training center to employees' families.
More flexibility in work
Starting this year, the company implemented numerous initiatives with the aim of enhancing employee satisfaction.
Workers can now choose when to take their one hour lunch break between 11:30 a.m. and 1:30 p.m. At 5:30 p.m. a computer message pops up and an announcement is made to signal that it's time to get off work, so workers can leave whether or not their supervisors leave first.
Starting Sept. 2, Korean Air also initiated a free attire system, which allows employees, excluding customer service employees and cabin crew who wear uniforms, to wear clothes of their preference including shorts and jeans, to create a friendlier and more casual work environment.
Subject: Families & family life; Employees; Work environment
Company / organization: Name: Hanjin Group; NAICS: 481111, 481112, 482112, 483111, 484110, 492210, 493110; Name: Boeing Co; NAICS: 336411, 336413, 336414
Publication title: The Korea Times; Seoul
Publication year: 2019
Publication date: Sep 26, 2019
Section: KoreaTimes
Publisher: Korea Times
Place of publication: Seoul
Country of publication: South Korea, Seoul
Publication subject: General Interest Periodicals--Korea
Source type: Newspapers
Language of publication: English
Document type: News
ProQuest document ID: 2297088858
Document URL: https://proxy.cecybrary.com/login?url=https://search.proquest.com/docview/2297088858?accountid=144789
Copyright: Copyright Korea Times Sep 26, 2019
Last updated: 2019-09-26
Database: ProQuest Central