project managment

Unit 4 Assignment 1: Enterprise Architecture Challenges

Jose Castillo

IT-3225 Bus Goals IT Professional

Capella University

Professor Terry Kuhlman

September 12, 2021

Table of contents

TOGAF Impacts…………………………………………………………………………………...3

TOGAF Strategies………………………………………………………….……………………..4

Evaluation of Business Goals……………………………………………………………………..5

References………………………………………………………………………………………....7

TOGAF Impacts

The New App System will be able to integrate with EMR using API at the hospital, which can enhance patient records and the IT team's daily practice. To successfully implement this new IT solution at the hospital, a prerequisite for an architecture enterprise will ensure that the proposal is practical and achievable. One of the components of the TOGAF is the Architecture Development Method (ADM). The ADM contains activities and deliverables for creating an architecture (Riwanto & Andry, 2019). More importantly, the Activities of ADM are as follows:

· Enterprise View – Where one defines what the enterprise looks like right now – the current state – describing it in terms of business, IT, people, and structure.

· Architecture Vision – This section of the ADM creates the vision of the enterprise considered as a whole.

· Architecture Strategy – This part is where one sets out the strategic aspects of the enterprise. It looks at all key dimensions or elements that will form an enterprise's key aspect or element.

· Architecture Strategy Implementation Plan – This section of the ADM contains a summary of the implementation plan needed for one to implement the strategies into the enterprise.

Based on this framework, there are two objects: creating a new App system, and the second one is to improve the patient's experience. My IT solution, which is creating a New App System, will implement the ADM components that present a fundamental part of the TOGAF framework. Its impacts on my business proposal are self-evident because the TOGAF makes it easier to plan, implement, and design a suitable enterprise architecture for my IT information solution. More details will be outlined in the section on TOGAF strategies.

TOGAF Strategies

First of all, there is an event called "The current hospital's MDM is difficult to use for patients." It tells that most of the patients have difficulties using their Healthcare App, MDM that stands for Mobile Device Management, because it takes patients a long time to learn how to use it before working it out. Furthermore, they need to log in or sign up with a username and password (Riwanto & Andry, 2019). They also need to do additional tasks such as retrieving their mobile number. Thus, the leading cause of the event, which is "The current hospital's MDM is difficult to use for patients," is the current MDM system itself.

Secondly, another event is called "The current hospital's website requires passwords, username and sometimes ID number." For instance, most of the patients have difficulties using their Online Patient Portal (website) because it needs them to fill in some information: email address, username, password, and sometimes they will need to provide their ID numbers (Grisang & Abimanyu, 2021). Then, there is also an event called "The current hospital's MDM and website give patients bad experiences, and it makes them unable to communicate with the staff." This event describes how most patients have difficulties using their Healthcare App, MDM, or Online Patient Portal (website). It sometimes renders them confused as they do not know how to use it as they cannot read well or have a proper education system.

Lastly, it is crucial to improve patient's experience by providing a new App system that is simple, quick, and easy to use. In other words, my new App system, which replaces the current MDM and website will give patients a good experience which means they will have benefits from using the system as they can work it out without anyone helps them because it is supposed to be an easy-to-use app.

Evaluation of Business Goals

Accordingly, the application that can be integrated with EMR using API at the hospital aims to develop a system that will be able to support the primary objectives of improving patient records management, improve the doctor-patient relationship by allowing the doctor to easily access all patient records and will result in enhanced care quality. Using ADM, an important aspect of TOGAF, the New One App will have more chances of getting its final design, application, and implementation. This framework was selected to align IT and business goals, such as improving patient records and supporting IT staff's daily practices (Tannady et al., 2020). Since the hospital is transitioning to an entirely paperless system, IT professionals must support their daily practices.

Likewise, IT professionals need to access patient records to ensure patients are receiving appropriate care. Achieving this goal can be challenging since there are multiple ways to access different portions of the system. As part of the TOGAF methodology, the ADM Framework will help align IT goals with business goals through defining roles, responsibilities, knowledge, and capabilities to support everyday operations (e.g., daily clinic operations, etc.) (Grisang & Abimanyu, 2021). The ADM template supports the ADM Framework for Business Associates (TBA). To illustrate, ADTs define specific roles, responsibilities, and activities for business associates. Also, it helps to define how individuals supporting various functions interact with each other and technical systems to meet business requirements.

There are two categories of roles. First, the category of the clinical role focuses on clinical staff and their duties concerning patient care, patient information, and their interactions within an electronic health record system. Second, the category of the non-clinical role focuses on non-clinical staff and their roles in an electronic health record system (Tannady et al., 2020). Their focus is on clinical documentation, engagement with clinical staff, and their involvement in system administration. Once Roles are defined, the next step is to map each role to one or more responsibilities following the gap analysis performed during gap analysis in the TOGAF ADMC. A gap analysis performed in gap analysis results in a gap identification. In other words, each responsibility defines an activity that must be performed by an individual(s) regarding information, technology, or services to support the organization's mission. Therefore, the plan to integrate the New App will be actively implemented.

References

Riwanto, R. E., & Andry, J. F. (2019). Enterprise Architectures Enable of Business Strategy and IS/IT Alignment in Manufacturing using TOGAF ADM Framework. International Journal of Information Technology and Business, 1(2), 7-7.

Tannady, H., Andry, J. F., Suyoto, Y. T., & Herlian, A. (2020). Business Architecture of Public Guest Service for University Using TOGAF ADM Framework. Technology Reports of Kansai University, 62(5).

Girsang, A. S., & Abimanyu, A. (2021). Development of an Enterprise Architecture for Healthcare using TOGAF ADM. Emerging Science Journal, 5(3).